Morgan Yasmine Way
Summary
Experienced in customer service and sales. Organized and dependable candidate with a talent for building strong customer relationships and understanding their needs. Excellent communication and interpersonal skills for providing superior customer service. Proven track record of managing multiple priorities with a positive attitude. Expertise in client oversight, issue resolution, and relationship building. Willing to take on additional responsibilities to help the team achieve its goals.
Overview
4
4
years of professional experience
Work History
Teacher
Countryside Daycare
11.2024 - 12.2024
- Making sure children's nutritional and developmental needs are met
- My Duties Include Feeding, changing, and supervising children also
- Promoting a safe and nurturing environment for children
- Help children maintain good hygiene
- Plan and implement activities that encourage learning and development
- These activities can include arts and crafts, story time, and outdoor play
- Supporting children's social, emotional, and cognitive development through play-based learning
- Observe children's interactions and progress
- They report any concerns or developmental milestones to the lead teacher or daycare director
- Collaborate with other daycare staff to create a supportive environment for all children
Customer Service
Sheetz
06.2024 - 11.2024
- Responsible for providing fast, friendly service to customers
- Maintaining the cleanliness of the store
- Prepare food
- Solve problems
- Ensure customer satisfaction at the register
Teacher
Countryside Daycare
10.2023 - 06.2024
- Making sure children's nutritional and developmental needs are met
- My Duties Include Feeding, changing, and supervising children also
- Promoting a safe and nurturing environment for children
- Help children maintain good hygiene
- Plan and implement activities that encourage learning and development
- These activities can include arts and crafts, story time, and outdoor play
- Supporting children's social, emotional, and cognitive development through play-based learning
- Observe children's interactions and progress and report any concerns or developmental milestones to the lead teacher or daycare director
- Collaborate with other daycare staff to create a supportive environment for all children
Head Waitress/Hooters Girl
Hooters of Fredericksburg
10.2023 - 10.2023
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer
- Carried out complete opening, closing and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs
- Maintained through menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
- Checked guests' identification before serving alcoholic beverages
Head Waitress/Hooters Girl
Hooters of Fredericksburg
10.2023 - 03.2024
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer
- Carried out complete opening, closing and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs
- Maintained through menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
- Checked guests' identification before serving alcoholic beverages
Maintenance Clerk
World Class Distribution Center
09.2023 - 09.2023
- Used computers and computer programs to enter data, and process information
- Used Vendor Websites to Purchase Tools and Materials
- Maintained Records of Purchase Requests/Orders
- Set and Closed Equipment Work Orders
- Caught Up Maintenance Managers Expense Reports
Wrap Up Account Manager-Remote
Paladin Risk Management
07.2022 - 07.2023
- Wrap Up Management for Large Commercial Construction- Ports, Mixed Use, Retail, Hotel, Hospitals, Coliseum, and Amusement Parks, Residential Construction-Single Family, Town Homes, Apartments, and Condos
- Provide project set up and maintenance of250+ projects to include project Information, Project services and requirements
- Kick off calls as well as monthly calls with clients and general contractors regarding ongoing project statuses
- Provide clients with reports (enrollment, certificate tracking and bid credit allocation)
- Perform enrollment processing, perform requests for required documentation
- Communication with subcontractors to ensure compliance
- Perform document processing such as certificates of insurance and bid credit documents
- Performing close out dues for completed projects such as obtaining confirmation of enrolled contractors and certificates of completion occupancy
Sandwich Artist
Subway
01.2022 - 07.2022
- Maintained a clean environment to prepare food with high sanitary standards
- Assist with restocking of supplies needed
- Managed Cash and Sales
- Maintained Positive relationship with customers to ensure sales
Hooters Girl
Hooters
11.2021 - 03.2022
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer
- Carried out complete opening, closing and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs
- Maintained through menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
- Checked guests' identification before serving alcoholic beverages
Wedding And Event Assistant
Magnolia Fields LLC
01.2021 - 10.2022
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized
- Organized facilities preparation, refreshments, and entertainment for gatherings with more than300 guests
- Provided exceptional customer service to all guests and escalated concerns where needed
- Monitored and evaluated event operations to confirm annual compliance with regulations
- Implemented event protocols to maintain safety and security of all attendees
Cashier and Self Checkout Attendant
Walmart
11.2020 - 03.2021
- Stocked and organized merchandise
- Received payments via cash, debit/credit card
- Issued receipts, credits, change as needed
- Greet all clientele
- Always maintain a clean work area
- Maintained a balanced drawer
Education
Advanced Diploma -
Caroline High School
Milford, VA05.2022
Skills
- Team and Client Relationship Building
- Project management
- Team collaboration
- Accurate money handling
- Customer service
- Food safety
- Classroom management
- Lesson planning
Timeline
Teacher
Countryside Daycare
11.2024 - 12.2024
Customer Service
Sheetz
06.2024 - 11.2024
Teacher
Countryside Daycare
10.2023 - 06.2024
Head Waitress/Hooters Girl
Hooters of Fredericksburg
10.2023 - 10.2023
Head Waitress/Hooters Girl
Hooters of Fredericksburg
10.2023 - 03.2024
Maintenance Clerk
World Class Distribution Center
09.2023 - 09.2023
Wrap Up Account Manager-Remote
Paladin Risk Management
07.2022 - 07.2023
Sandwich Artist
Subway
01.2022 - 07.2022
Hooters Girl
Hooters
11.2021 - 03.2022
Wedding And Event Assistant
Magnolia Fields LLC
01.2021 - 10.2022
Cashier and Self Checkout Attendant
Walmart
11.2020 - 03.2021
Advanced Diploma -
Caroline High School
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