Morgan Yaun

• Assists nurses by completing procedures such as EKGs, phlebotomies, glucose tests and wound care.
• Enhances patient care by effectively monitoring vital signs and accurately documenting medical information.
• Promotes a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
• Facilitates efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
• Increases patient engagement by providing emotional support, companionship, and encouragement during challenging times.
• Streamlines workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
• Expedites response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
• Proactively identifies changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
• Checks patient vitals.
• Deescalates tense situations involving agitated patients or family members through active listening skills and empathetic responses.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

This job consists of the same tasks as my Active Duty job at Scott AFB.

• Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
• Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
• Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
• Communicated with patients and families to obtain patient medical histories and vital information.
• Followed appropriate disinfecting procedures to sterilize medical equipment.
• Maintained patient confidence and protected hospital by keeping information confidential.
• Interviewed patients to obtain medical history and chief complaints.
• Prepared specimens for testing procedures.
• Assisted nurses by completing procedures such as EKGs, phlebotomies, glucose tests and pulmonary functioning tests.

• Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
• Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Taught patients about medications, procedures and care plan instructions.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Oriented and trained new staff on proper procedures and policies.
• Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient and attending to baby after birth.
• Took records of birthdates and times, baby weights, lengths, head circumferences and APGAR scores.
• Responded to emergency situations such as pre-eclampsia, early labor and fetal distress.
• Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
• Supported physicians in both planned and emergency Cesarean section procedures.
• Assisted obstetricians and midwives with deliveries and cared for newborns directly after birth.
• Placed IVs and drew labs on newborns and adult patients.
• Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
• Educated new parents on how to properly care for infants by instructing parents on bottle feeding, bathing, circumcision care and breastfeeding.

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Developed rapport with regular patrons, fostering a sense of community within the establishment.