Morgan Young
Lancaster,PA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cosmetic Medical and Office Assistant
Maria Hawkins Aesthetics
08.2023 - Current
- Prepared patients for examinations, procedures and treatments.
- Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort.
- Supported front office billing, scheduling and patient check-ins.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
- Monitored supply inventory for low stock and worked with staff to reorder.
CERTIFIED NURSING ASSISTANT
Frederick Health Hospital
09.2021 - Current
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Developed trusting relationships and provided emotional support to patients and families
- Observed changes in patient status and response and immediately communicated concerns to nursing staff
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
ASSISTANT RESTAURANT MANAGER
Dominic's Italian Grille
07.2016 - 09.2021
- Examined restaurant for conformance to safety and health standards by conducting walkthroughs and observing staff and operations
- Scheduled and directed staff in daily work assignments to maximize productivity
- Investigated and resolved complaints regarding food quality, service or accommodations
- Created daily reports on sales and inventory levels to monitor financial results and adjust accordingly
- Organized special events such as wine tastings, holiday parties, business luncheons and charity fundraisers
- Maintained accurate records of employee attendance, payroll processing and scheduling shifts.
MEDICAL RECEPTIONIST
Comprehensive Primary Care
09.2019 - 03.2020
- Evaluated daily schedules, accommodating patient flow and minimizing missed appointments
- Answered phones promptly and directed calls appropriately
- Reviewed patient charts prior to appointment day for accuracy of information
- Entered data into electronic health record system accurately and timely
- Maintained confidentiality of patient information according to HIPAA regulations
- Verified insurance benefits prior to treatment for accurate billing process.
Education
Coastal Carolina University
Conway, SCCare Xpert Academy
Silver Spring, MD10.2020
Skills
- Family Support and Assistance
- EMR Systems
- Charting Expertise
- Customer Service
- Account Management
- Clinical and Administrative Support
Certification
- Certified Nursing Assistant
- CPR Certified
References
References available upon request.
Timeline
Cosmetic Medical and Office Assistant
Maria Hawkins Aesthetics
08.2023 - Current
CERTIFIED NURSING ASSISTANT
Frederick Health Hospital
09.2021 - Current
MEDICAL RECEPTIONIST
Comprehensive Primary Care
09.2019 - 03.2020
ASSISTANT RESTAURANT MANAGER
Dominic's Italian Grille
07.2016 - 09.2021
Coastal Carolina University
Care Xpert Academy
Similar Profiles
AUSTIN RUSHTONAUSTIN RUSHTON
Maintenance Technician at Hawkins Chemical Company, HawkinsMaintenance Technician at Hawkins Chemical Company, Hawkins
Angela MalekAngela Malek
Founder and Sales Director at Angel Aesthetics/Angel Aesthetics AcademyFounder and Sales Director at Angel Aesthetics/Angel Aesthetics Academy
Ashlyn BurtAshlyn Burt
Certified Medical Assistant at Summer Aesthetics (previously Amélie Aesthetics)Certified Medical Assistant at Summer Aesthetics (previously Amélie Aesthetics)
Tara DechertTara Dechert
Principal Investigator & Senior Project Director at Children's Hospital of Philadelphia – PolicyLabPrincipal Investigator & Senior Project Director at Children's Hospital of Philadelphia – PolicyLab
Rood Chellesie MetellusRood Chellesie Metellus
Certified Nursing Assistant at Eshyft(Nursing Agency)Certified Nursing Assistant at Eshyft(Nursing Agency)