Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan Zingalie

Brunswick,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Costumer Service

Whistle Express Car Wash
Brunswick, Ohio
04.2026 - Current
  • Implemented strategies to elevate customer service quality standards, enhancing overall satisfaction.
  • Monitored customer service performance metrics to ensure adherence to established standards.
  • Provided friendly customer service, contributing to a positive guest experience. and provided customer service support.
  • Resolved escalated customer service inquiries.

Housekeeper

The Cleaning Authority
Westlake, Ohio
02.2023 - 03.2026
  • Maintained high standards of cleanliness in bathrooms, kitchens, and living areas.
  • Assisted team members in training new staff on cleaning techniques and procedures.
  • Communicated effectively with clients to address specific cleaning needs or concerns.

Cashier

Chipotle Restaurant
Strongsville, Ohio
03.2020 - 01.2023
  • Processed customer transactions with accuracy and speed in high-volume restaurant environment.
  • Assisted customers with menu inquiries and addressed special dietary requests to enhance dining experience.
  • Welcomed customers upon arrival and provided information about store products and services.

Education

NHA, Certified Phlebotomy Technician - Allied Health And Medical Laboratory Science

Medina County Career Center
Medina, OH
05-2026

Skills

  • Customer support
  • CRM software
  • Issue resolution
  • Customer engagement
  • Product knowledge
  • Time management
  • Team collaboration
  • Effective communication
  • Conflict resolution
  • Safety protocols

Certification

  • BLS Provider 04/1/2026
  • NHA, Certified Phlebotomy Technician

Timeline

Costumer Service

Whistle Express Car Wash
04.2026 - Current

Housekeeper

The Cleaning Authority
02.2023 - 03.2026

Cashier

Chipotle Restaurant
03.2020 - 01.2023

NHA, Certified Phlebotomy Technician - Allied Health And Medical Laboratory Science

Medina County Career Center
Morgan Zingalie