Morgan Pettway
Mobile
Summary
Dynamic service professional with strong relationship management and active listening skills. Committed to enhancing people's experiences through effective communication and teamwork.
Overview
5
5
years of professional experience
Work History
Food Server
Chili's Restaurant
Mobile, AL
10.2025 - Current
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Demonstrated adaptability by efficiently managing multiple tables during peak hours.
Food Server
Ollie's Mediterranean Grill
Mobile, AL
02.2024 - 11.2025
- Upsold menu items, contributing to increased sales through effective communication with guests.
- Followed food safety protocols to ensure compliance with health regulations and standards.
- Developed strong rapport with regular customers, fostering a welcoming atmosphere in the restaurant.
Customer Service Representative
Wright's Dump Truck Service, LLC.
Mobile, AL
05.2022 - 01.2024
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with team members to improve response times for service requests.
- Coordinated logistics for scheduling and dispatching of dump truck services efficiently.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Customer Service Representative
Wright's Charters
Mobile, AL
05.2021 - 01.2024
- Responded to customer requests for trips, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating and placing trips, improving overall customer experience.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
Education
High School Diploma -
W. P Davidson High School
MobileSkills
- Professional attitude
- Relationship management
- Active listening
- Critical thinking
- Relationship building
Timeline
Food Server
Chili's Restaurant
10.2025 - Current
Food Server
Ollie's Mediterranean Grill
02.2024 - 11.2025
Customer Service Representative
Wright's Dump Truck Service, LLC.
05.2022 - 01.2024
Customer Service Representative
Wright's Charters
05.2021 - 01.2024
High School Diploma -
W. P Davidson High School