Morgann Basinger
Connellsville,PA
Summary
Proven Manager at Pizza King, adept in conflict resolution and customer service, enhanced team performance through cross-training and motivation. Achieved significant improvements in customer satisfaction and employee engagement, leveraging strong decision-making and leadership skills.
Overview
24
24
years of professional experience
Work History
Manager
Pizza King
07.2000 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Connellsville Area High School
Connellsville, PA06.2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Conflict resolution
Timeline
Manager
Pizza King
07.2000 - Current
Connellsville Area High School
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