Morgan Carpenter
Summary
Offering strong organizational and communication skills, eager to learn and thrive in a dynamic environment. Contributes to efficient office operations and effective communication with proficiency in scheduling and document management. Ready to use and develop administrative and coordination skills in an Executive Assistant role.
Overview
9
9
years of professional experience
Work History
Service Advisor
Tesla
06.2024 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Exceeded high customer satisfaction standards.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Managed schedule based on Flat Right Time and working technicians.
- Answered phone calls, takes messages, and emails.
Senior Sales Operations Coordinator
Cross Country Healthcare
08.2023 - 07.2024
- Provided ongoing training resources for international team members, promoting professional development and skill enhancement.
- Organized weekly sales meetings, fostering an environment of open communication among team members.
- Handled billing to facilities and payments to healthcare providers.
- Tracked progress and accuracy of international team.
Recruiter
Cross Country Healthcare
08.2022 - 08.2023
- Conducted phone interviews to screen and assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange healthcare facilities interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Answered phone calls, takes messages, and emails.
Senior Sales and Operations Advisor
Tesla
10.2017 - 08.2022
- Fostered a culture of continuous improvement by encouraging team members to share ideas and suggestions openly.
- Scheduled and managed 50+ daily deliveries, ensuring accurate paperwork was completed and final payment was finalized.
- Answered phone calls, texts and emails.
- Flexed to different departments when needed. Excelled in Sales, Operations and Service.
Sales Support Representative
AT&T
10.2015 - 10.2017
- Enhanced customer satisfaction by promptly resolving issues and addressing concerns.
- Streamlined order processing procedures for increased efficiency and accuracy.
- Collaborated with sales team to develop targeted strategies, increasing overall revenue.
- Created and processed orders and reviewed pending orders to verify adherence to fulfillment schedule.
- Coordinated marketing events at local community days to increase walk-in traffic.
Education
Bachelor of Arts -
Arizona State University
Tempe, AZSkills
- Customer Service
- Computer Skills
- Multitasking and Organization
- Administrative Support
- Office Management
- Strong Problem Solver
- Schedule & Calendar Planning
- Microsoft Office
Timeline
Service Advisor
Tesla
06.2024 - Current
Senior Sales Operations Coordinator
Cross Country Healthcare
08.2023 - 07.2024
Recruiter
Cross Country Healthcare
08.2022 - 08.2023
Senior Sales and Operations Advisor
Tesla
10.2017 - 08.2022
Sales Support Representative
AT&T
10.2015 - 10.2017
Bachelor of Arts -
Arizona State University