Morgen Ransom
San Antonio,TX
Summary
Results-oriented Client Support Specialist with expertise in program coordination, resource management, and virtual group facilitation. Demonstrated ability to build strong client relationships and deliver engaging digital content. Proven experience in remote settings, effectively managing client needs and enhancing community engagement.
Overview
5
5
years of professional experience
Work History
Birthmother Support Coordinator
Abiding Love Charities
, Remote
04.2026 - Current
- Developed and implemented individualized support plans tailored to client needs and goals, enhancing client engagement.
- Maintained ongoing communication with clients throughout pre- and post-adoption stages to ensure consistent support and guidance.
- Advocated for client needs and preferences, fostering respectful and transparent communication to empower clients.
- Connect clients with community resources, support programs, grant opportunities, and additional services.
- Coordinate follow-up and ongoing support to help clients remain connected to available resources.
- Maintain organized client information and communication while working independently in a remote environment
Independent Contractor- Birthmom Support
Flourish Adoption Ministries
Greenville, SC
03.2022 - Current
- Facilitate monthly virtual support groups using Zoom, creating a welcoming and supportive environment for participants.
- Conduct individual client check-ins to identify needs and connect individuals with appropriate resources.
- Coordinated support resources and provided ongoing follow-up tailored to individual circumstances to ensure client needs were met.
- Maintained consistent communication with clients and group members through digital platforms to foster connection and support.
- Build trusting relationships with clients while maintaining professionalism and confidentiality.
- Created and published educational engagement-focused content three times monthly to enhance participation and understanding among clients.
Education
High School Diploma -
Corpus Christi Academy
Corpus Christi, TX05-2005
Skills
- Client case management
- Support planning
- Resource coordination
- Virtual support management
- Client documentation
- Community outreach
- Educational material development
- Problem solving
- Microsoft Office/Google workspace
- Written and verbal communication
- Client relationship management
Timeline
Birthmother Support Coordinator
Abiding Love Charities
04.2026 - Current
Independent Contractor- Birthmom Support
Flourish Adoption Ministries
03.2022 - Current
High School Diploma -
Corpus Christi Academy