Moris Tawil
Hollywood ,FL
Summary
Dynamic customer service professional with a proven track record at Fort Lauderdale Garden, excelling in guest satisfaction and problem-solving. Skilled in cash handling and adept at enhancing experiences through effective communication. Recognized for optimizing occupancy rates and consistently achieving sales goals in fast-paced environments. Also very good with guests and always able to be very professional
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Fort Lauderdale Garden
Hollywood, FL
01.2025 - Current
- Greeted and assisted guests, ensuring positive first impressions and satisfaction.
- Managed check-in and check-out processes efficiently using property management software.
- Addressed guest inquiries and resolved issues promptly, enhancing overall guest experience.
- Coordinated room assignments and special requests to optimize occupancy rates.
Cashier
Burlington
Hollywood Fl
04.2023 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to achieve daily sales goals consistently.
Cart Pusher
Walmart
Hollywood Fl
05.2022 - 03.2023
- Collected and organized shopping carts from parking lot to designated areas efficiently.
- Assisted customers by retrieving carts in inclement weather conditions to enhance shopping experience.
- Collaborated with team members to maintain cleanliness and orderliness of cart storage areas.
- Monitored parking lot for abandoned carts, ensuring prompt retrieval to improve store accessibility.
Education
High School Diploma -
South Broward High School
Hollywood FlHospitality
Broward College
Skills
Customer service
Guest services
Problem-solving skills
Cash handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Agent
Fort Lauderdale Garden
01.2025 - Current
Cashier
Burlington
04.2023 - 04.2024
Cart Pusher
Walmart
05.2022 - 03.2023
High School Diploma -
South Broward High School
Hospitality
Broward College