Morisa Schelich
Traverse City,MI
Overview
4
4
years of professional experience
Work History
Warranty Administrator
Serra Automotive
06.2023 - Current
- ## Industry-Standard Skills
- Processed warranty claims using the company's designated software and tracking systems.
- Reviewed documentation for accuracy and compliance with warranty policies and procedures.
- Maintained organized records of warranty transactions and customer interactions for reference.
Cashier
Bill Marsh Auto Group
06.2023 - 05.2025
- ### Target Role Aligned Statements
- Processed customer transactions efficiently using the point-of-sale system and cash handling procedures.
- Maintained a clean and organized checkout area to enhance customer experience.
- Provided exceptional service by addressing customer inquiries and resolving issues promptly.
Hostess/waitress
McGee’s 72
09.2022 - 06.2023
- ### Target Role Aligned Statements
- Greeted and seated guests promptly, ensuring a welcoming atmosphere for all visitors.
- Managed reservation systems to streamline guest flow during peak service hours.
- Coordinated with kitchen and wait staff to ensure timely service delivery.
- Monitored dining area cleanliness and ambiance, enhancing overall guest experience.
- Provided attentive service to guests, ensuring a welcoming dining experience.
- Processed orders accurately and efficiently using the restaurant's point-of-sale system.
Education
Associate of Arts - Business Administration
Strayer University
Alexandria, VASkills
- Claims processing
- Warranty management
- Warranty analysis
- Records maintenance
- Automotive industry expertise
- Claims submissions
- Paperwork processing
- Appointment booking
- Paperwork coordination
- Claim processing
- Warranty claims processing
- Attention to detail
- Customer service
- Critical thinking
- Recordkeeping organization
- Teamwork and collaboration
- Denied claims identification
Timeline
Warranty Administrator
Serra Automotive
06.2023 - Current
Cashier
Bill Marsh Auto Group
06.2023 - 05.2025
Hostess/waitress
McGee’s 72
09.2022 - 06.2023
Associate of Arts - Business Administration
Strayer University