Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Moriyah Heller

Johnson,VT

Summary

Dedicated Certified Pharmacy Technician with a proven track record at Hannaford Supermarket, excelling in medication dispensing and patient care. Skilled in data entry, insurance billing, and customer service. I effectively resolved patient inquiries while ensuring compliance with HIPAA regulations. Recognized for my strong work ethic and commitment to meeting the needs of our patients.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Hannaford Supermarket
Morrisville, VT
06.2020 - Current
  • Assisted pharmacists in preparing and dispensing medications accurately
  • Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies
  • Operated pharmacy software to process prescriptions and manage patient profiles
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently
  • Communicated with insurance companies and prescriber offices to troubleshoot prescriptions
  • Administered vaccinations
  • Followed all state laws regarding the dispensing of controlled medications
  • Monitored an automatic refill program for patient conveniency
  • Maintained organized filing system for invoices, manual insurance claims, daily reports, etc. in accordance with Standard Practice Manual and state law
  • Assisted in processing pharmacy outdates and credits including keeping inventory free from outdated product
  • Obtained National Certification with NHA
  • Obtain current Vermont Pharmacy Technician license

Cashier / Service Leader / Bookkeeper

Hannaford Supermarket
Morrisville, VT
11.2015 - 06.2020
  • Processed transactions efficiently using POS systems to ensure accurate customer billing
  • Assisted customers with inquiries and needs fostering a positive shopping experience
  • Assisted customers with returns, refunds and resolving transaction issues
  • Directed associates in regard to breaks, register lanes and scheduling

Sales Associate

Starfire Jewelry
Morrisville, VT
06.2013 - 10.2015
  • Provided exceptional customer service, enhancing client satisfaction and loyalty through personalized interactions
  • Documented progress of jewelry repairs in computer system
  • Collaborated with local VT artists and managed inventory and sales

Education

High School Diploma -

People’s Academy
Morrisville

Skills

  • Data entry
  • Customer service
  • Insurance billing
  • HIPAA regulations
  • Filling prescriptions
  • Pharmacy and customer records management
  • Patient confidentiality
  • Multitasking and organization
  • Empathy and patience
  • Time management

Certification

Pharmacy Technician NHA Certification

Timeline

Certified Pharmacy Technician

Hannaford Supermarket
06.2020 - Current

Cashier / Service Leader / Bookkeeper

Hannaford Supermarket
11.2015 - 06.2020

Sales Associate

Starfire Jewelry
06.2013 - 10.2015

High School Diploma -

People’s Academy