Mornah Togbah
West Haven,United States
Summary
A human service specialist having expertise in risk management, human resources, and working with the individuals who we serve. Providing new hire training and ongoing training to ensure compliance with workplace safety regulations. Work with OSHA to ensure that all safety regulations are met. Provide frequent training on workplace safety guidelines to both new and existing employees. Collaborated with OSHA to ensure all safety rules were followed.
Overview
5
5
years of professional experience
Work History
Coordinator of Risk Management
Marrakech, Inc.
11.2023 - Current
- As a DDS-trained investigator, I investigate allegations of abuse and neglect against individuals with developmental disabilities from all agency departments.
- Analyzed information gathered by investigation and reported findings and recommendations.
- Investigates, prepares, and reviews recommendations for termination.
- Trained staff in risk management policies and monitored compliance to control company liability.
- Maintained strong working knowledge of Department of Labor's Fair Labor Standards Act and other regulations.
- Expertise in worker compensation policies, employee relations, and agency safety measures, as well as assistance with the company's labor and unemployment duties.
- Training new employees and managers on Worker's Compensation, Risk Management (Abuse and Neglect), HIPAA, and OSHA.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
Program Counselor
Marrakech, Inc.
04.2022 - 11.2023
- Collaborated with diverse individuals to foster a productive and efficient work environment.
- Guided clients in developing skills and strategies for dealing with problems.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Provide person-centered support to individuals and families to help them achieve their full potential.
- Obtained advanced skills in Human Services.
Senior Counselor
LEAP New Haven
01.2020 - 04.2022
- Helped 13- to 15-year-olds develop goals and consider alternative solutions to problems.
- Supported individuals dealing with mental health and emotional issues.
- Collaborated with other professionals to coordinate comprehensive care.
- Listened to clients' concerns and provided encouragement and support.
- Provided comprehensive case management services, and connected youth and families to appropriate resources.
Education
Bachelor of Science - Sociology - Criminal Justice
Southern Connecticut State University
New Haven, CT12.2021
Skills
- People management and leadership
- Detail oriented
- Adaptability
- Strategic thinking
- Claims Management
- Human Resources Support
- Data Analytics
- Written and verbal communication
- Employee Relations
- Employee Investigations
- Human relations
Additional Information
DDS Certified Investigator - Division of Investigation- State of Connecticut
OSHA Recordkeeping: Critical for Compliance - Workers’ Compensation Trust - Wallingford, CT
CHRO Housing Discrimination Program - Workers’ Compensation Trust - Wallingford, CT
Worker's Compensation - Workers’ Compensation Trust - Wallingford, CT
Nonprofit Leadership Development Certified - CT Nonprofit Alliance
Timeline
Coordinator of Risk Management
Marrakech, Inc.
11.2023 - Current
Program Counselor
Marrakech, Inc.
04.2022 - 11.2023
Senior Counselor
LEAP New Haven
01.2020 - 04.2022
Bachelor of Science - Sociology - Criminal Justice
Southern Connecticut State University
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