Mornah Togbah
West Haven,CT
Summary
Proactive and goal-oriented professional with experience in human resources, human services, and risk management, as well as excellent time-management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Coordinator of Risk Management
Marrakech, Inc.
11.2023 - Current
- DDS-trained investigator, conduct investigation into allegations of abuse and neglect against individuals with disabilities from all agency departments.
- Since becoming a DDS investigator, have investigated, prepared, and reviewed over 30 allegations of abuse and neglect in order to make recommendations for retraining or termination.
- Oversees the company's worker compensation, employee relations, and agency security procedures for over 500 employees, while also assisting with company's labor/unemployment duties.
- Worker's Compensation training is provided to new hires once every three weeks. Every four months, managers receive training on worker's compensation, risk management (abuse and neglect), and OSHA.
- Work with OSHA to ensure that all safety regulations are met. Assist agency with worker's compensation and HIPAA compliance.
- Collaborated with managers to identify and address employee relations issues.
Program Counselor
Marrakech, Inc.
04.2022 - 11.2023
- Collaborated with diverse individuals to foster productive and efficient work environment for about 4-5 individuals within group home setting.
- Obtained advanced skills in Human Services.
- Provide person-centered support to individuals and families to help them achieve their full potential.
- Advocacy services to help individuals with developmental disabilities and those with similar needs in asserting their human rights as citizens and contributing members of society.
- Guided clients in developing skills and strategies for dealing with problems.
Senior Counselor
LEAP New Haven, New Haven, CT
01.2020 - 04.2022
- Worked with teenagers between the ages of 13 and 15 to help them resolve behavioral, social and personal problems.
- Teens were guided through the development of problem-solving skills and techniques.
- Developed individualized plans to incorporate short-term and long-term goals.
- Designed safe and supportive environment to discuss issues.
Education
Bachelor of Science - Sociology, Criminal Justice, Minor in Psychology
Southern Connecticut State University
New Haven, CT12.2021
Skills
- Employee Relations
- Employee Safety
- Detail Oriented
- Excellent Written and Oral
Communication Skills - People Management and Leadership
- Risk management
Certification
- DDS Certified Investigator, Division of Investigation- State of Connecticut, 04/01/2024
- OSHA Recordkeeping: Critical for Compliance, Workers' Compensation Trust Wallingford, CT, 03/01/2024
- CHRO Housing Discrimination Program, Workers' Compensation Trust Wallingford, CT, 02/01/2024
- Worker's Compensation, Workers' Compensation Trust Wallingford, CT, 02/01/2024
Timeline
Coordinator of Risk Management
Marrakech, Inc.
11.2023 - Current
Program Counselor
Marrakech, Inc.
04.2022 - 11.2023
Senior Counselor
LEAP New Haven, New Haven, CT
01.2020 - 04.2022
Bachelor of Science - Sociology, Criminal Justice, Minor in Psychology
Southern Connecticut State University
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