Morris Mastin

• Identified and targeted potential clients in the education sector, including K-12 schools, universities, and other educational institutions.
• Established and nurtured relationships with key decision-makers, such as school administrators, IT directors, and educators.
• Collaborated with existing clients to ensure satisfaction, identified upsell opportunities, and generated referrals.
• Stayed informed about industry trends, competitor products, and market developments.
• Provided feedback to the product development team based on customer needs and preferences.
• Prepared sales contracts, proposals, and other necessary documentation.
• Effectively communicated the value and benefits of our solutions to prospective clients.
• Developed a deep understanding of our education technology products and services, staying up to date with industry trends and advancements.
• Traveled to client locations and attended industry events, conferences, and trade shows as necessary.
• Built a network of educational contacts to expand the reach and influence of the company.
• Consistently exceeded sales goals.

• Delivered excellent customer service to patients and doctors by providing information, assisting

with installation of application to smart/medical devices and troubleshooting/resolving service

issues or concerns involving technology.

• Proven track record of 5 star customer service and

people relations with an upbeat and compassionate personality. Also provided superb attention to

detail and focus/empathy when achieving the required levels of patient and doctor satisfaction.

• Responsible for selling club memberships and ancillary business packages.
• Prospected new business and clients through community events and barters with local businesses and condominiums.
• Hosted events and workshops for in-club lead generation.
• Achieved or exceeded individual sales goals, renewals and ancillary service goals monthly and yearly.
• Conducted pre-planning activities each month including strategic outreach, for securing new members.
• Built rapport and lasting relationships with prospective and current members. Maintained knowledge and participated in all club's services, programs, products and happenings.

• Provided the highest level of customer service to members, prospective members and guests.
• Coached and led team of front desk associates. Assisted General Manager with hiring and training of staff. Organized monthly meetings informing front desk associates of changes with the company and operations.
• Created staff scheduling

• Managed customer accounts to secure customer satisfaction and repeat business.
• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Achieved a high level of story-telling / excellent communication skills and became the sales leader

in my department of expertise