Morris J. Hatcher
Miramar
Summary
Results-driven Senior Operations and Property Management Executive with extensive leadership experience across diverse roles, including Executive Director and Vice President. Expertise in military and residential property management, budget administration, compliance, and facilities oversight. Skilled in fostering strong resident relations and collaborating with military leadership and government partners to enhance operational efficiency and service delivery.
Overview
20
20
years of professional experience
Work History
Vice President
United States Southern Command (USSOUTHCOM)
Doral
01.2023 - Current
- Facilitate high-level meetings with military leaders and government officials to enhance collaboration.
- Developed and executed strategic plans that advanced organizational vision and objectives.
- Manage crisis response protocols for humanitarian assistance operations, ensuring effective support.
- Identified operational problems and implemented solutions that streamlined processes.
- Created communication strategies that connected management team members with employees at all levels.
- Provide oversight of all departments, ensuring smooth operation of daily activities.
Director of Strategic Transportation Operations
United States Southern Command (USSOUTHCOM)
Doral
07.2016 - 12.2023
- Directed strategic initiatives that improved operational efficiency across multiple military domains.
- Managed budgets, purchasing, and financial reporting while achieving occupancy goals and enhancing operational performance.
- Directed daily operations while ensuring exceptional customer service and timely resolutions to customer concerns.
- Led hiring, coaching, performance evaluations, and progressive discipline for staff.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Resolved escalated complaints and strengthened stakeholder relationships by delivering comprehensive executive reports.
President, HOA
Silver-Shores Master Association
Miramar
01.2007 - 12.2023
- Managed a community of 1,249 single family homes.
- Oversaw financial planning and budgeting for community projects.
- Directed maintenance efforts to uphold community standards and safety.
- Implemented strategic initiatives to improve community resources and amenities.
- Managed vendor relationships to ensure quality service and compliance.
- Facilitated communication between board members and residents for transparency.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Developed and executed strategic business plan to attain assigned metrics.
- Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
- Led community meetings to discuss association goals and resident concerns.
Director of Facilities and Operations
United States Southern Command (USSOUTHCOM)
Doral
01.2013 - 06.2015
- Partnered with Commander, Chief of Staff, installation leadership, government officials, and military families to ensure seamless communication and mission support.
- Managed facilities, maintenance, safety, curb appeal, vendor performance, and regulatory compliance for over 3,000 personnel, ensuring operational excellence.
- Directed budget planning and resource allocation for facility improvements.
- Oversaw security protocols at multiple sites to ensure safety of personnel and assets.
- Organized emergency response plans in case of natural disasters or other disruptions.
- Created training programs for staff on facilities operations best practices, enhancing team capabilities.
- Evaluated existing processes to pinpoint improvement opportunities, driving operational efficiency.
- Inspected buildings periodically to identify any potential issues that need addressing.
Director of Operations
United States Southern Command (USSOUTHCOM)
Doral
06.2010 - 12.2013
- Coordinated logistics and resource allocation for multi-agency operations and training exercises.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Analyzed operational challenges to propose actionable solutions for mission success.
- Provided leadership and guidance to subordinate managers and supervisors.
- Established operational guidelines and identified opportunities for improvement.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Recognized employees for demonstrating excellent service resulting in increased company morale.
Executive Director
Army Sustainment Command (ASC)
Vilseck
06.2008 - 06.2010
- Led an organization of over 500 personnel which included: military, civilians and contractors.
- Directed policy implementation to enhance operational efficiency and effectiveness.
- Managed budget allocation for Army support programs and projects, ensuring optimal resource utilization.
- Led hiring, coaching, performance evaluations, and progressive discipline to build a high-performing staff.
- Coordinated training programs for staff, enhancing skills and overall team effectiveness.
- Assessed potential collaboration opportunities to enhance organizational value and improve efficiency.
Education
Master of Science - Administration
Central Michigan University
Mount Pleasant, MI12-2009
Bachelor of Science - Communications
Western Carolina University
Cullowhee, NC12-1989
Some College (No Degree) - The Institute of Defense And Business
University of North Carolina At Chapel Hill
Chapel Hill, NCSkills
- Strategic planning
- Operational oversight
- Budget management
- Forecasting
- Performance monitoring and evaluation
- Operations management
- Stakeholder engagement
- Vendor management
- Talent acquisition strategy
- Team leadership
- Communication strategies
- Decision making
- Problem solving
- Public speaking
- Customer relationship management
- Staff training
Timeline
Vice President
United States Southern Command (USSOUTHCOM)
01.2023 - Current
Director of Strategic Transportation Operations
United States Southern Command (USSOUTHCOM)
07.2016 - 12.2023
Director of Facilities and Operations
United States Southern Command (USSOUTHCOM)
01.2013 - 06.2015
Director of Operations
United States Southern Command (USSOUTHCOM)
06.2010 - 12.2013
Executive Director
Army Sustainment Command (ASC)
06.2008 - 06.2010
President, HOA
Silver-Shores Master Association
01.2007 - 12.2023
Master of Science - Administration
Central Michigan University
Bachelor of Science - Communications
Western Carolina University
Some College (No Degree) - The Institute of Defense And Business
University of North Carolina At Chapel Hill