Mosammet Amy
Farmingdale,NY
Summary
Skilled Medical Office professional offering 13 years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Project Manager
Padma contracting corp
Farmingdale, NY
01.2021 - Current
- Developed project plans, budgets and timelines to ensure successful completion of projects.
- Assigned tasks to personnel based on their skill sets and monitored progress to ensure timely completion.
- Managed resources such as equipment, materials, personnel and subcontractors to achieve project goals.
- Reviewed blueprints, drawings and specifications for accuracy and completeness prior to construction commencement.
- Identified cost saving measures that could be implemented without compromising safety or quality standards during the project life cycle.
- Conducted regular inspections at job sites in order to monitor safety protocols being followed by contractors.
Medical Office Assistant
Bk medical care pc
The Bronx, NY
08.2015 - 09.2021
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Collected payments from patients for services rendered.
- Managed medical records using an electronic health record system.
- Prepared patient charts prior to each appointment.
- Performed routine laboratory tests such as urinalysis and blood draws.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Maintained medical supply inventory levels and ordered additional supplies when needed.
- Ensured that all required paperwork was completed accurately prior to submitting it for processing.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Processed referrals for specialist visits or diagnostic tests.
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Provided education to patients about their medications or treatments.
- Maintained a clean work environment by adhering to infection control protocols.
- Scheduled appointments for patients via phone and in person.
- Assisted with referrals and prepared medical records for patients.
- Registered patients and scheduled appointments.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Maintained confidentiality of records relating to clients' treatment
- Received and screened telephone calls and visitors by determining or addressing needs.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Submitted diagnosis and procedure codes for insurance companies.
- Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Scheduled and confirmed patient appointments and consultations.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Communicated with patients with compassion while keeping medical information private.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Ordered and maintained supply inventory for medical office.
Medical Assistant
Mohammed M kamal md pc
The Bronx, NY
03.2010 - 06.2015
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Filed insurance claims forms in accordance with applicable regulations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Education
Associate of Medical Assistant -
ASA College
Brooklyn, NY05.2011
Skills
- Insurance Billing Procedures
- Medical Software Applications
- Phone and Email Etiquette
- Insurance Verification
- OSHA Compliance
- Appointment Scheduling
- ICD-10 Coding
- Computer Skills
- HIPAA Compliance
- EMR Software
- Physician Assistance
- Medical Records Maintenance
- Cleaning and Sanitizing
- Records Management
- Multitasking and Organization
- Patient Flow
- Patient Demographics
- Biohazard Waste Disposal
- Patient Charting
- Patient Care
- Clinical Medical Assistance
- Medical Terminology
- Patient Referrals
- Specimen Collection
- Insurance Billing
- Knowledge of Medical Terminology
- Positive Attitude
- Understanding of Medical Terminology
Timeline
Project Manager
Padma contracting corp
01.2021 - Current
Medical Office Assistant
Bk medical care pc
08.2015 - 09.2021
Medical Assistant
Mohammed M kamal md pc
03.2010 - 06.2015
Associate of Medical Assistant -
ASA College