Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Moses Hamilton

Summary

Performance-driven Sales Consultant with 7 years of experience. Providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Prestige Beauty Advisor

Ulta Beauty Inc.
04.2022 - Current
  • Taught customers how to apply makeup and recommended optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Trained new staff in product knowledge and customer service protocols.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Followed up with customers to increase satisfaction with purchases and services.

Kendra Scott Specialist

Dillard's
01.2021 - 04.2022
  • Advised client base of new products and seasonal fashions to increase store sales.
  • Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Increased customer engagement through social media.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.

Sales Manager

Build A Bear Workshop Inc
11.2018 - 01.2021
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Concierge Agent

Berkshire Hathaway
09.2016 - 11.2018
  • Addressed customer inquiries with timely and professional responses via phone, and email.
  • Processed debit and credit card and electronic check payments.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Utilized sales techniques to build customer interest and close sales.

Education

Cosmetology - Cosmetology

Carolina College of Hair Design
Asheville, NC
06.2023

High School Diploma -

Asheville High School
Asheville, NC
06.2016

Skills

    • Computer Proficiency and Microsoft Office
    • Project Management
    • Promotional Planning
      • Data Connectivity
      • Sales Records Management
      • Adobe Creative Cloud

Certification

Licensed Cosmetologist

Timeline

Prestige Beauty Advisor

Ulta Beauty Inc.
04.2022 - Current

Kendra Scott Specialist

Dillard's
01.2021 - 04.2022

Sales Manager

Build A Bear Workshop Inc
11.2018 - 01.2021

Concierge Agent

Berkshire Hathaway
09.2016 - 11.2018

Cosmetology - Cosmetology

Carolina College of Hair Design

High School Diploma -

Asheville High School
Moses Hamilton