Moses Kalu
Surulere,Lagos
Summary
Proven Cleaning Supervisor with a track record of enhancing the cleanliness standards at Millicent Hotels by implementing innovative health and safety protocols and efficient scheduling. Excelled in waste management and customer satisfaction, mentoring staff to achieve a 30% improvement in service quality. Skilled in time management and prioritization, adept at fostering a team-oriented environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cleaning Supervisor
Millicent Hotels
12.2022 - 04.2023
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Established routine inspections to monitor standards of cleanliness and implemented new methods to meet evolving business needs.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Coordinated, directed and monitored cleaning staff in hotel premises and all cleaning duties by the use of manual and electrically powered tools and equipment.
Cleaner
Master Piece Hotels
10.2020 - 10.2022
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet set deadlines.
- Provided assistance to other staff members with cleaning of difficult areas.
- Ensured that all rooms were serviced and inspected according to standards.
- Handled complaints/requests with professionalism to increase customer satisfaction.
Education
Bachelor of Science - Civil Engineering
Michael Okpara University of Agric., Umudike.
Nigeria10.2019
Skills
- Waste Management
- Quality Assurance
- Health and safety
- Scheduling and Planning
- Customer-oriented and friendly
- Time management
- Prioritization
Certification
Certified Business Analyst - 2024
Certified Frontend Web Developer - 2021
Languages
English
Full Professional
Timeline
Cleaning Supervisor
Millicent Hotels
12.2022 - 04.2023
Cleaner
Master Piece Hotels
10.2020 - 10.2022
Bachelor of Science - Civil Engineering
Michael Okpara University of Agric., Umudike.
Certified Business Analyst - 2024
Certified Frontend Web Developer - 2021
Similar Profiles
Hayat Hani-TikassHayat Hani-Tikass
Intern at MILLICENT OCQUAYEIntern at MILLICENT OCQUAYE
Millicent AmankwahMillicent Amankwah
Nail Technician at Millicent NailsNail Technician at Millicent Nails
Sofoklis GaroufaliasSofoklis Garoufalias
HEAD OF REVENUE MANAGEMENT DEPARTMENT (EMEA) at Casa Cook and Cook’s Club Hotels- 15 HotelsHEAD OF REVENUE MANAGEMENT DEPARTMENT (EMEA) at Casa Cook and Cook’s Club Hotels- 15 Hotels