Moses Odinma
Detroit,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Federal Communications Commission Agent
Imaginow Consulting Group
Allen Park, MI
02.2023 - Current
- Maintained accurate records of all customer interactions, process customer accounts and file documents.
- Provided customer service to clients through phone and email communication.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- issued phones and tablets to commonwealth recipients in need of lifelines and internet services.
- Identified needs of customers promptly and efficiently.
Marketing Consultant
fast flyers
Melvindale, MI
04.2014 - 03.2023
- Developed and implemented marketing campaigns to increase customer engagement.
- Identified target markets and developed effective messaging strategies for each segment.
- Partnered with advertising agencies to develop promotional materials that aligned with corporate objectives.
- Developed partnerships with local businesses to grow brand recognition in the community.
- Recommended, planned and implemented promotional strategies to increase market share.
Juvenile Counselor
youthsville
Romulus, MI
01.2012 - 10.2014
- Provided individual, family, and group counseling for juveniles in a residential setting.
- Developed behavior management plans for youth exhibiting challenging behaviors.
- Collaborated with other professionals to ensure comprehensive services were provided.
- Facilitated psycho-educational groups on topics such as anger management, social skills, drug abuse prevention, and conflict resolution.
Education
Criminal Justice/Criminology
Eastern Michigan University
Ypsilanti, MI04.2011
Skills
- Schedule Management
- Performer Promotion
- Legal Advisory
- Lead Prospecting
- Contract Negotiations
- Service Planning and Scheduling
- Planning and Scheduling
- Building Maintenance
- Conflict Mediation
- Interviewing Abilities
- Legal Knowledge
- Negotiation Management
Accomplishments
I was the presiding leader and president of my youth group in college where I lead and facilitated groupthink and community organizational projects pertaining to spirituality and character developement
Timeline
Federal Communications Commission Agent
Imaginow Consulting Group
02.2023 - Current
Marketing Consultant
fast flyers
04.2014 - 03.2023
Juvenile Counselor
youthsville
01.2012 - 10.2014
Criminal Justice/Criminology
Eastern Michigan University
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