Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Moses R. Jean

1020 NW 155 Lane, Apt: 205 Miami,FL

Summary

Driven and reliable Concession Stand Cashier with a proven track record at Hard Rock Stadium, excelling in customer service and cash handling. Demonstrated ability to maintain order accuracy and workspace organization in fast-paced environments, enhancing customer satisfaction and operational efficiency. Skilled in food safety and adept at managing high customer traffic, ensuring seamless operations. In addition, I bring to the table a positive attitude and am open to a flexible schedule. Last, I work well independently or with others as part of a dedicated team contribution and I am experienced in food service and positive customer interaction guidelines.

Overview

4
4
years of professional experience

Work History

Ice Cream Makers/ Cashier/Ice Cream Server

Cold Stone Creamery
Aventura, FL
01.2021 - 01.2024
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution as a cashier.
  • Excellent communication skills, both verbal and written.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Proven ability to learn quickly and adapt to new situations.
  • Researching and developing: Researched and created new flavors and assisted in developing product lines.
    Purchasing: Assisted in creating list for the purchase of raw materials.
  • Production: Utilized techniques like mixing, churning, and pasteurizing to make the ice cream.
  • Packaging and display: Packaged and displayed the ice cream.
  • Serving and plating: Assist in serving and plating the ice cream during shift storage if needed.
  • Quality assurance: Ensured the ice cream is high quality and stored and rotated properly.
  • Maintaining the environment: Responsible for keeping the environment clean and inventory stocked.

Concession Stand Cashier

Hard Rock Stadium
01.2020 - 01.2021
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Responded to customer complaints to help resolve issues.
  • Maintained clean, organized workspace according to operational standards.
  • Maintained high standards of customer service in high-volume, fast-paced operations.

Education

High School Diploma -

Miami Edison Senior High School
Miami, FL
05.2024

Skills

  • Order Accuracy
  • Organization
  • Menu Memorization
  • Food Preparation
  • Food handling safety
  • Customer Response
  • Cash Handling
  • Workspace maintenance
  • Accustomed to shift work
  • Payment Processing
  • Organized multi-tasker
  • Customer traffic management
  • Reliable and punctual

Languages

English
Full Professional
French
Limited Working

Timeline

Ice Cream Makers/ Cashier/Ice Cream Server

Cold Stone Creamery
01.2021 - 01.2024

Concession Stand Cashier

Hard Rock Stadium
01.2020 - 01.2021

High School Diploma -

Miami Edison Senior High School
Moses R. Jean