To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Accounts Receivable / Payable Clerk
B&H Photo & Electronics Corp.
New York, NY
08.2018 - Current
Streamlined invoice processing for timely payments, reducing the overall outstanding balance of accounts payable.
Boosted productivity by automating data entry processes and implementing efficient record-keeping systems.
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Investigated daily variances and corrected errors to resolve discrepancies.
Managed invoices for new materials and parts.
Matched purchase orders with invoices and recorded necessary information.
Customer Service Representative
B&H Photo & Electronics Corp.
New York, NY
05.2014 - 08.2018
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Handled customer inquiries and suggestions courteously and professionally.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.