Mounaissa Diarra
243 West 116 Street ,New York,NY
Summary
Dedicated hospitality professional with experience in hosting and food running roles, seeking a position where I can utilize my customer service skills and industry knowledge to deliver exceptional dining experiences.
Overview
7
7
years of professional experience
Work History
Sales Associate
Poured
New York, NY
12.2022 - Current
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Recommending related products to increase customers option and enrich the shopping experience.
Host
Nubeluz
New York, NY
11.2022 - 02.2024
- Welcomed and greeted guests with warmth and professionalism, ensuring a positive first impression
- Managed reservations, seating arrangements, and provided assistance to guests throughout their dining experience
- Collaborated effectively with team members to maintain smooth operations during peak hours.
- Experience working with sevenRooms and open table.
Caterer
Julia Valler Staffing & Events
New York, NY
08.2021 - 11.2022
- Assisted in food preparation, setup, and cleanup for events, ensuring a seamless catering experience
- Interacted with clients to understand their preferences and dietary restrictions, delivering personalized service
- Worked collaboratively with team members to execute events flawlessly and exceed client expectations.
Host
The Fox
New York, NY
04.2018 - 05.2020
- Provided attentive and efficient service to guests, managing seating arrangements and ensuring timely service
- Communicated effectively with kitchen and waitstaff to coordinate table turnover and maintain customer satisfaction
- Handled guest inquiries and resolved any issues or concerns in a prompt and courteous manner.
- Assisted servers in seating guests by escorting them to their tables.
Server
La Savane
New York, NY
01.2017 - 06.2019
- Provided attentive and friendly service to customers, taking orders accurately and delivering food promptly
- Maintained a clean and organized workspace, contributing to a positive dining atmosphere
- Handled cash transactions and processed payments efficiently, ensuring accuracy and compliance with company procedures.
Education
BBA - Finance
Pace University
New York, NYSkills
- Excellent interpersonal and communication skills
- Strong customer service orientation
- Ability to work effectively in a fast-paced environment
- Proficient in reservation management systems
- Detail-oriented and organized
- Fluent in English and French
References
Available upon request.
Timeline
Sales Associate
Poured
12.2022 - Current
Host
Nubeluz
11.2022 - 02.2024
Caterer
Julia Valler Staffing & Events
08.2021 - 11.2022
Host
The Fox
04.2018 - 05.2020
Server
La Savane
01.2017 - 06.2019
BBA - Finance
Pace University
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