MOUNIKA MUNIGALA
Chicago,Illinois
Summary
Dynamic Salesforce Developer at Cognizant, enhancing sales efficiency through optimized workflows and mobile solutions. Proven Business Analyst with expertise in gap analysis and process improvement. Proficient in Python and SQL, leveraging strong analytical skills to drive business success and foster team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesforce Developer
Cognizant
09.2022 - 07.2023
- Contributed to increased sales team efficiency with streamlined lead assignment rules within Salesforce CRM.
- Optimized sales workflows, allowing sales team to focus on high-value activities and close deals faster.
- Facilitated team agility and responsiveness by implementing Salesforce mobile solutions, allowing sales reps to update and access information on go.
Business Analyst
IBM
06.2020 - 08.2022
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Education
Master of Science -
DePaul University
Chicago, IL03-2025
Skills
- Javascript
- Python
- SQL
- Excel functions
- Python programming
- Statistical analysis
- Data warehousing
- Machine learning
- Software development
Certification
- AWS Certified Developer – Associate - Amazon Web Services (AWS).
- Python Programming Certificate – Python Institute.
Timeline
Salesforce Developer
Cognizant
09.2022 - 07.2023
Business Analyst
IBM
06.2020 - 08.2022
- AWS Certified Developer – Associate - Amazon Web Services (AWS).
- Python Programming Certificate – Python Institute.
Master of Science -
DePaul University
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