Mouslim Van
Anaheim,CA
Summary
Aviation Administration major looking for opportunity in aviation industry. Able to perform and fully focus on tasks under high pressure situations and environments. Technical efficiency with Microsoft Word, PowerPoint, and Excel.
Overview
1
1
year of professional experience
Work History
Airline Customer Service
Pacific Aviation
09.2023 - 08.2024
- Provided exceptional customer service with empathetic listening and effective problem-solving skills.
- Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
- Utilized strong attention-to-detail skills when reviewing passenger documents for accuracy before issuing boarding passes.
- Collaborated with team members to achieve high levels of performance in demanding situations.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Education
Bachelor of Science Aviation Administration - Aviation Management
California State University, Los Angeles
Los Angeles, CA12.2023
Associate in Science (A.S) Aviation Management - Aviation Management And Operations
Cypress College
Cypress, CA12.2021
Associate in Science (A.S) Career Technical Education - Aviation - Aviation Management
Cypress College
Cypress, CA12.2021
Skills
- Microsoft Office
- Critical Thinking
- Decision-Making
- Team Collaboration
- Problem-Solving
- Attention to detail
- Problem-Solving
- Attention to detail
- Customer Service
Extracurriculum
- Educational Opportunity Program (EOP)
- Charger Experience Program (CEP), STEM Club
- American Association of Airport Executives (AAAE)
- Women In Aviation (WIA)
- ACRP University Design Competition (Honorable Mention), 07/2023
Timeline
Airline Customer Service
Pacific Aviation
09.2023 - 08.2024
Bachelor of Science Aviation Administration - Aviation Management
California State University, Los Angeles
Associate in Science (A.S) Aviation Management - Aviation Management And Operations
Cypress College
Associate in Science (A.S) Career Technical Education - Aviation - Aviation Management
Cypress College
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