Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Moustapha Conte

Apex,NC

Summary

Dynamic operations manager with a proven track record at Matthews Sports Complex, enhancing efficiency and customer satisfaction through streamlined processes. Bilingual communicator skilled in Excel, I successfully led teams and increased participant engagement in programs, fostering a collaborative environment that drives results.

Overview

10
10
years of professional experience

Work History

Operations

Matthews Sports Complex
06.2024 - Current
  • Managed day-to-day operations of expanded learning program.
  • Planned, controlled and executed foreign internal defense, strike operations and other related special operations
  • Streamlined backroom operations for improved efficiency and customer satisfaction.
  • Improved merchandise operations efficiency by streamlining inventory management processes.
  • Gathered and organized materials to support operations.

Team Member

YMCA
06.2021 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Intramural Coordinator

Wingate Campus Rec
08.2024 - 05.2025
  • Recruited new participants through engaging presentations at orientation sessions
  • Organized end-of-season tournaments that fostered healthy competition among teams while promoting school spirit.
  • Increased student involvement in intramural programs through effective marketing and promotion strategies.
  • Trained and supervised student employees, fostering teamwork and leadership skills among participants.

Intern

Conte Law Firm
06.2024 - 08.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Sales Associate

TJ Maxx Distribution Center
02.2018 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Manager

Belgian Cafe
06.2015 - 07.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Bachelor of Science - Exercise Science

Wingate University
Wingate, NC
05-2025

High School Diploma -

Panther Creek High School
Cary, NC
05-2020

Skills

  • Contingency operations
  • Arithmetic operations
  • Ticketing operations
  • Franchise operations
  • Excel Certification
  • Microsoft Certification
  • Communication
  • Bilingual

Languages

English
Native or Bilingual
French
Full Professional

Timeline

Intramural Coordinator

Wingate Campus Rec
08.2024 - 05.2025

Operations

Matthews Sports Complex
06.2024 - Current

Intern

Conte Law Firm
06.2024 - 08.2024

Team Member

YMCA
06.2021 - Current

Sales Associate

TJ Maxx Distribution Center
02.2018 - 08.2020

Manager

Belgian Cafe
06.2015 - 07.2018

Bachelor of Science - Exercise Science

Wingate University

High School Diploma -

Panther Creek High School

Similar Profiles

CREATE PROFILE
Moustapha Conte