MOUSTAPHA DIOP
| New York, NY |,| Linkedin.com/in/moustaphad |
Summary
Creative Copywriter skilled in crafting compelling content that engages target audiences and enhance brand messaging. Strong communicator with proven ability to collaborate effectively and adapt to project needs, ensuring client satisfaction. Committed to achieving business objectives and delivering quality service while pursuing ongoing professional growth.
Overview
6
6
years of professional experience
Work History
FREELANCE COPYWRITER & CREATIVE STRATEGIST
Fiverr & Upwork
New York, NY
06.2023 - 2025
- Wrote landing pages, emails, sales copy, and ads using customer pain points, benefits, and persuasive messaging to increase engagement and conversions.
- Developed content ideas and creative concepts based on audience insights and market trends to strengthen brand relevance and engagement.
- Researched target audiences, competitors, industries, and market trends to create messaging and campaigns aligned with customer needs.
- Partnered with clients to define brand voice, positioning, target audiences, and campaign goals, then refined copy for clarity, consistency, and persuasive impact.
GENERAL ADMINISTRATOR
NS Iron Work LLC
New York, NY
07.2021 - 02.2023
- Streamlined day-to-day operations by managing client communications, project documentation, scheduling, bookkeeping, and marketing activities, ensuring projects remained organized and customer needs met promptly.
- Strengthened client relationships through consistent weekly project updates and prompt follow-ups, responding to 95% of customer calls and emails to maintain clear communication from inquiry to project completion.
- Established company’s digital presence on Instagram and Google Business Profile by developing brand messaging and publishing project photos, videos, and service-focused content that enhanced local brand visibility.
SECURITY CONCIERGE
Allied Universal
New York, NY
05.2017 - 08.2020
- Enforced access-control procedures, monitored CCTV, documented incidents, and coordinated effectively with residents, visitors, management, and security personnel to maintain safety and security.
- Processed, logged, and tracked incoming packages with 99% accuracy, ensuring timely delivery and providing responsive front-desk customer service.
- Monitored entrances and exits to ensure safety and security protocols.
- Assisted visitors with inquiries and provided directions within the facility.
- Conducted routine patrols to identify potential security threats or hazards.
Education
ASSOCIATE OF SCIENCE (A.S.) - BUSINESS ADMINISTRATION
Borough of Manhattan Community College
New York, NY05-2021
Skills
- Problem-solving
- Creative strategy
- Content Strategy
- Audience Research
- Competitor Research
- Brand Messaging
- Client Communication
- Project Management
- Performance improvement
- Team collaboration
- Attention to detail
- Analytical
- Dependable and responsible
Timeline
FREELANCE COPYWRITER & CREATIVE STRATEGIST
Fiverr & Upwork
06.2023 - 2025
GENERAL ADMINISTRATOR
NS Iron Work LLC
07.2021 - 02.2023
SECURITY CONCIERGE
Allied Universal
05.2017 - 08.2020
ASSOCIATE OF SCIENCE (A.S.) - BUSINESS ADMINISTRATION
Borough of Manhattan Community College