Mouyuddin Rana
Amod
Summary
Seeking an organization that provides a supportive and collaborative learning environment, offering ample opportunities to contribute and expand knowledge and skills. Motivated by intellectual challenges and driven to achieve future growth. Strong organizational skills. Hardworking and passionate job seeker dedicated to securing a stable position. Ready to actively contribute towards helping the team achieve company goals.
Overview
9
9
years of professional experience
Work History
Senior Lead Store Associate
Sanjar Enterprises
Vadodara
- 10 years of experience as Lead store associate for Sanjar gas Agency in Vadodara.
- Experience includes inventory management, team coordination, Supervision and monitoring of the delivery team, maintaining cash register, maintaining ledger and invoicing.
- Knowledge of satisfactory client relation management.
- Excellent communication skills.
- Through experience in inspecting, checking, and monitoring all supplies and ensuring all products meet our agency’s safety standards.
- Ensures all the safety regulations and adheres to proper codes and standards.
- Hard-Working, dedication, enthusiasm and resilient in delivering standard and quality service.
- Work Experience
- Worked as a Senior Lead store associate for Sanjar Enterprises Vadodara.
Lead Store Associate
Sanjar Gas Agency
Vadodara, GJ
01.2015 - 03.2024
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greet and receives customers in a welcoming manner.
- Handled customer inquiries, feedback, and complaints in a professional and timely manner.
- Monitor all store issues against the indents received from the Depts. (sub stores) & process purchase orders.
- Responsible for filling, faxing and photocopy
- Documents of sales by creating or updating customer profile records.
- Monitor and analyze sales performance, identifying areas for improvement.
- Managed financial transactions accurately, ensuring proper cash handling and daily reconciliations.
- Conducted regular audits of merchandise stock levels, ordering replenishments as necessary to maintain optimal inventory availability for customers.
- Collaborated with store manager to implement merchandising strategies that maximized sales and profitability.
- Assisted in the development and execution of store-wide sales initiatives, leading to growth in both revenue and customer base.
- Coordinated promotional events and in-store displays to attract customers and boost sales revenue.
- Increased customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
- Provided support to fellow associates in various departments as needed, promoting cross-functional collaboration within the store team.
- Developed strong relationships with customers, resulting in repeat business and loyalty to the store.
- Promoted positive work environment, leading to improved teamwork and overall morale among staff members.
- Maintained knowledge of current industry trends and competitor offerings in order to provide informed recommendations to customers seeking advice or guidance on product selections.
- Maintained a clean, safe, and visually appealing store environment for both customers and employees.
- Handled customer complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store to comply with cleanliness standards.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Manages financial transactions.
- Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
- Alerts management of potential security issues.
- Assists with inventory, including receiving and stocking merchandise.
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
- Worked as Lead Store Associate with Sanjar Gas Agency from 2015 until Mar 2024.
Education
Diploma - Pharmacy
Rai University
Ahmedabad, Gujrat01.2022
12th - Science
GBSE Board
01.2020
12th - Commerce
GBSE Board
01.2013
10th - undefined
GBSE Board
01.2011
Skills
- Product Knowledge
- Strong Communication
- Retail Sales Experience
- Customer Service Skills
- Time Management
- Interpersonal Skills
- Basic Math’s and Accounting Skills
- Strong leadership, team management, and problem-solving skills
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of retail operations, Inventory control, and sales analysis
- Product promotions and events
- Sales Generation
- Meeting Sales target and goals
- Shift management
- Pressure handling and discipline towards procedures and regulations
- Quick learner
- Adapt to new job requirements
- Up-skill as per job’s need and Requirement
- Store operations
- Policy enforcement
- Employee scheduling
- Supply chain coordination
- Budgeting and finance
- Customer service
- Team leadership
- Effective communication
- Relationship building
- Cash register operation
- Cash handling accuracy
- Conflict resolution
- Safety oversight
- Payment processing
- Inventory control
- Order fulfillment
- Inventory assessment
- Upselling and cross selling
- Product merchandising
- Shipment processing
- Sales target achievement
- Financial records oversight
- Teamwork
- Teamwork and collaboration
- Friendly and helpful
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Strong communication and interpersonal skills
- Cleaning and sanitizing
- Multitasking
- Adaptable and flexible
- Team cooperation
- Creative thinking
- Active listening
- Positive customer engagement
- Goal driven
- Flexible hours
- Store opening and closing
- Engaging with diverse customers
- Purchase orders
- Self motivation
- Product knowledge
- Building customer loyalty
- Analytical thinking
- Supplier negotiation
- Goal setting
- Complaint handling
- Professionalism
- Basic mathematics
- Team supervision
- Stock replenishment
- Documentation and reporting
- Inventory management
OTHER INFORMATION
Languages
Hindi, Gujrati and understands English
Interests
- Enjoy participating in [activity] for overall physical and mental well-being
- Participating in cultural exchange programs and homestays
- Community Cleanup
- Documenting and sharing travel experiences
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Gym Workouts
- Horseback Riding
Timeline
Lead Store Associate
Sanjar Gas Agency
01.2015 - 03.2024
Senior Lead Store Associate
Sanjar Enterprises
12th - Science
GBSE Board
12th - Commerce
GBSE Board
10th - undefined
GBSE Board
Diploma - Pharmacy
Rai University