Moya Dillon
West Palm Beach,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2025
2025
years of professional experience
Work History
Bakery Team Member
Whole Food Market
West Palm Beach, FL
07.2024 - Current
- Received orders from customers and fulfilled them accurately.
- Preparing bread and other bakery items according .
- Packaging and labeling bakery items for the floor
- Taking the trash to the bailer
- Washing the containers and utensils used
- Cleaning and sanitation the area and equipments
- Monitored temperatures of freezers, refrigerators and other equipment on a regular basis.
- Stocked shelves with freshly-baked goods while rotating older items to the front of the display case.
- Maintained a clean work environment throughout shift including sanitizing surfaces and washing dishes.
- Assisted in training new team members in bakery operations.
- Performed closing duties such as restocking supplies, cleaning up work area, pulling spoilage and doing end of shift inventory at end of shift.
- Followed health codes and safety regulations when handling food products.
- Kept accurate records of product yields, waste amounts, inventory levels.
- Provided excellent customer service to all patrons entering the bakery.
- Responded promptly to customer inquiries regarding bakery products.
- Assisted with special orders from customers requiring unique ingredients or decorations.
- Provided excellent customer service to foster satisfaction and loyalty.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Cleaned baking equipment, utensils, and work areas according to hygiene standards.
- Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
- Took custom cake and bakery orders, ensuring all details were accurately recorded.
- Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and lead customers to wanted items.
Baker/chef
Self Employed Services
, FL
Education
Certificate - Food And Preparation
Heart Trust Vocational Training Center
Jamaica 11-2009
High School Diploma -
Anchovy High School
Jamaica 05-1997
Skills
- Custom orders
- Order Fulfillment
- Food safety practices
- Expiration Monitoring
- Sanitation Procedures
- Waste Reduction
- Bakery equipment operation
- End of shift inventory
- Assist in training of new employees
Timeline
Bakery Team Member
Whole Food Market
07.2024 - Current
Baker/chef
Self Employed Services
Certificate - Food And Preparation
Heart Trust Vocational Training Center
High School Diploma -
Anchovy High School