Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

MOYA RICHARDSON

Hartford,US

Summary

Adaptable and target driven leader with substantialwork ethic proficient at enhancing production quality with interpersonal strengths and exceptional insight with knowledge of Flow, Problem Solve, Stow and Decant. Committed to providing efficient and outstanding support in a systemic and organized manner. Great data entry and process management skills, as well as forward thinking meticulous about maintaining optimal standards. A proactive hardworking team player with a focused mentality and rigorous approach with remarkable understanding in operation.

Overview

3
3
years of professional experience

Work History

Amazon Fulfillment Associate

Amazon
01.2023 - Current
  • Implemented time management strategies to meet rate during high-volume periods.
  • Ensured proper handling of fragile or sensitive materials, reducing potential damage or loss during stowing processes.
  • Ensuring workflow to maximize goal throughout shift.
  • Taking lead on audits to ensure decanters are informed on expectations.
  • Obtained, moved and sorted products and materials.
  • Researched and extracted data to complete tasks.
  • Utilized problem-solving skills to reduce or eliminate company expenses.


Manager

McDonald's
12.2021 - 01.2023
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Retail Sales Associate

Gabes, Gabriel Brothers
07.2021 - 09.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Increased sales revenue through effective product recommendations tailored to individual customers.

Education

High School Diploma -

Weaver High School
Hartford, CT
06.2022

Skills

  • Interpersonal skill
  • Time management
  • Problem solving
  • Critical thinking skill
  • Customer service
  • Data entry
  • Leadership ability
  • Detail Oriented
  • Multitasking proficiency
  • Adaptability and flexibility
  • Proficient in Microsoft Office
  • Organization

Accomplishments

  • Achieved the top 10% for decant and stow on multiple occasions
  • Successfully trained 11+ people in flow
  • Documented and resolved conveyance issue which led to a significant improvement in conveyance performance.
  • Used Microsoft excel to develop a spreadsheet for better links organization
  • Presided over decant improving rates, increasing wip and became a process guide.
  • Resolved issue with deleted trailer boxes through problem solve.
  • Made a volume record twice with teaming work and collaboration with the IB Dock.
  • Recommended by managers and got multiple amazon pins.

Timeline

Amazon Fulfillment Associate

Amazon
01.2023 - Current

Manager

McDonald's
12.2021 - 01.2023

Retail Sales Associate

Gabes, Gabriel Brothers
07.2021 - 09.2021

High School Diploma -

Weaver High School

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MOYA RICHARDSON