SHELECIA SMIKLE
Hartford
Summary
Operations and Administration professional with a diverse background spanning freelance digital services, municipal finance operations, and logistics management. Expertise in data entry, inventory control, records management, and operating warehouse machinery. Demonstrates high adaptability, critical thinking, and exceptional customer service skills. Adept at optimizing workflows, improving administrative accuracy, and executing strategic digital marketing initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fulfillment/Inventory Associate
Amazon Fulfillment Center
Windsor, CT
12.2023 - Current
- Processes, packs, and ships high volumes of customer orders quickly and accurately to meet tight delivery windows.
- Operates inventory scanners and logistics software to track items, maintain system accuracy, and handle stock securely.
- Adapts rapidly to rotating tasks in a fast-paced work environment while strictly following company safety standards.
Self-Contractor / Paraprofessional
Delta T Group Hartford Inc
Middletown, CT
08.2024 - 08.2025
- Provided critical educational and behavioral support to students under the direction of certified teachers and specialists.
- Maintained accurate daily records, student progress charts, and administrative documentation following compliance guidelines.
- Applied strong critical thinking and problem-solving skills to manage classroom environments and handle challenging situations smoothly.
Freelancer
Writing Nights
01.2015 - 01.2024
- Collaborated with a boutique publishing firm to assist high-performing professionals (executives, authors, and entrepreneurs) with digital assets.
- Executed data entry, administrative tasks, and formatting requests to ensure high-quality production standards.
- Leveraged digital marketing principles to analyze performance and expand audience reach for client projects.
- Remote-Contractor
Machine Operator / Inventory Leader
Habasit America LLC
Middletown, CT
04.2022 - 10.2023
- Led inventory counts and verified stock accuracy, identifying variances to maintain highly accurate material tracking records.
- Operated precision manufacturing machinery safely and efficiently, consistently hitting strict production schedules.
- Streamlined material workflows on the warehouse floor, minimizing operational downtime and ensuring steady material availability.
Summer Tax Collector
South Fire District
Middletown, CT
01.2017 - 01.2019
- Handled municipal tax payments, balanced daily cash drawers, and entered financial data securely into accounting systems.
- Delivered clear customer service over the phone and in person, answering tax questions and resolving account discrepancies.
- Summers
Education
Pharmacy Technician & Criminal Justice Coursework
CT Community College
High School Diploma - undefined
Middletown High School
Middletown, CT06-2019
Skills
- Administrative: Phone Etiquette, Customer Service, Electronic Filing, Records Management, Bookkeeping, Financial Reporting
- Logistics & Industrial: Inventory Control, Quality Assurance, Machine Operation, Warehouse Machinery (Cherry Picker)
- Technical: Computer Systems, Data Entry, E-commerce Optimization, Microsoft Office Suite
- Core Competencies: Critical Thinking, Adaptability, High-Impact Communication, Problem Solving, Cross-Functional Leadership
Certification
Foundations of Digital Marketing and E-commerce | Google Professional Certificate | Credential Earned
AWARDS
Accounting Excellence Award – Recognized for outstanding performance in financial calculations and records retention., FBLA Achievement Award – Awarded for leadership, financial accountability, and service excellence within the chapter.
Timeline
Self-Contractor / Paraprofessional
Delta T Group Hartford Inc
08.2024 - 08.2025
Fulfillment/Inventory Associate
Amazon Fulfillment Center
12.2023 - Current
Machine Operator / Inventory Leader
Habasit America LLC
04.2022 - 10.2023
Summer Tax Collector
South Fire District
01.2017 - 01.2019
Freelancer
Writing Nights
01.2015 - 01.2024
High School Diploma - undefined
Middletown High School
Pharmacy Technician & Criminal Justice Coursework
CT Community College