Moya Rose
San Antonio,TX
Summary
Dedicated team player adept at managing customer service and claims processing for policyholders. Looking for a long-term position with a growth-oriented company.
Overview
10
10
years of professional experience
Work History
Claims Examiner
AmeriHealth Caritas Family of Companies
, TX
03.2021 - Current
- Processed appeals from denied claims according to established procedures while ensuring compliance with applicable laws and regulations.
- Maintained up-to-date knowledge about changes in healthcare reform legislation affecting provider reimbursements.
- Managed workloads efficiently by prioritizing tasks based on urgency or importance.
Tax Support Specialist
TurboTax
, TX
01.2017 - 03.2021
- Responded promptly to inquiries from taxpayers regarding their accounts or payment status.
- Assisted individuals in preparing amended returns when needed due to errors or omissions in prior years' filings.
- Reviewed documents submitted by taxpayers to ensure completeness before submission to taxing authorities.
Sales Representative
Charter Spectrum
, TX
01.2015 - 12.2017
- Developed and implemented strategies to meet sales quotas.
- Advised customers on the latest product features and benefits.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Education
Bachelor of Science - Psychology
Columbia Southern University
Orange Beach, AL08-2024
Master of Science - Clinical Psychology
Lamar University
Beaumont, TXSkills
- Investigative skills
- Insurance knowledge
- Microsoft Office Suite
- Claims Processing
- Data Verification
- Verbal Communication
Timeline
Claims Examiner
AmeriHealth Caritas Family of Companies
03.2021 - Current
Tax Support Specialist
TurboTax
01.2017 - 03.2021
Sales Representative
Charter Spectrum
01.2015 - 12.2017
Bachelor of Science - Psychology
Columbia Southern University
Master of Science - Clinical Psychology
Lamar University
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