Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Moykenley Jecrois

Brooklyn,New York

Summary

Analytical professional with a keen eye for detail and proven leadership skills. Demonstrated ability to enhance team performance and drive strategic initiatives. Seeking to leverage expertise in a dynamic organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Operator Supervisor

Jane Street (Allied Universal)
New York, NY
08.2022 - Current
  • Manage operational support for five international offices, ensuring seamless process alignment and communication.
  • Oversee 24/7 shift scheduling, staffing, and performance tracking to maximize operational efficiency.
  • Lead incident and escalation response, resolving high-priority issues in coordination with internal departments.
  • Streamline workflows and standard operating procedures (SOPs), resulting in increased productivity and service quality.
  • Serve as a liaison between vendors and leadership, managing project timelines, service contracts, and issue resolution.
  • Oversee HR functions such as onboarding, PTO tracking, and employee performance reviews.
  • Provide executive-level logistical support, enhancing internal service delivery standards.

Regional Security Operator

AIG
Jersey City, New Jersey
01.2020 - 08.2022
  • Delivered operational oversight across five North American locations, aligning daily execution with AIG’s business objectives.
  • Implemented system-based access control protocols to ensure continuity and regulatory compliance.
  • Created real-time reporting dashboards and documentation standards for incident tracking and trend analysis.
  • Contributed to emergency response planning and continuity efforts, strengthening overall operational resilience.
  • Conducted internal audits to identify gaps and recommend process improvements.

Duty Manager

Singapore Airlines Ltd. / ADR
New York, NY
12.2018 - 12.2020
  • Supervised daily operations and staff performance in a busy hospitality environment.
  • Managed reservations and issued travel documents, ensuring compliance with airline policies.
  • Coordinated guest services to ensure satisfaction and address concerns promptly.
  • Oversaw shift operations and served as the primary decision-maker for the Cargo Services Centre during assigned shifts.
  • Supervised and monitored aircraft rotations, disruptions, and cargo operations to ensure all processes adhered to airline requirements and company procedures.

Education

Associate of Science - Business Administration

Kingsborough Community College
Brooklyn, NY
12-2019

Bachelor of Science - Accounting And Finance

Brooklyn College
Brooklyn, NY

Skills

  • Security systems: Salient, C-Cure, Verint, Genetec, Pro-Watch, Watchkeeper, Dataminr, Global Rescue
  • Tools and software: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Google Workspace
  • Operations: CCTV monitoring, access control, incident response, workflow optimization, shift scheduling, and security protocol compliance
  • Other: crisis management, emergency preparedness, team leadership, vendor coordination, report writing, physical security assessments

Certification

  • CPR & First Aid Certified
  • F 0-1

Timeline

Security Operator Supervisor

Jane Street (Allied Universal)
08.2022 - Current

Regional Security Operator

AIG
01.2020 - 08.2022

Duty Manager

Singapore Airlines Ltd. / ADR
12.2018 - 12.2020

Associate of Science - Business Administration

Kingsborough Community College

Bachelor of Science - Accounting And Finance

Brooklyn College

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