Conducted witness interviews to assist claim information gathering process.
Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
Negotiated and settled claims according to information presented through reports, research and data verification.
Decreased loss ratios through fair and timely claim processing.
Carefully reviewed accident scenes, car damages and Vehicle Traffic Laws to determine fair and justifiable liability.
Car Sales Consultant
Bronx Honda
The Bronx, NY
03.2021 - 03.2023
Met incoming customers at door to guide through showroom and sales lot.
Oversaw customer test drives and demonstrated standard and optional features.
Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
Car Sales Consultant
City World Motors LLC
Bronx, NY
08.2019 - 03.2021
Met incoming customers at door to guide through showroom and sales lot.
Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
Analyzed customer needs to make suitable product recommendations and demonstrations.
Oversaw customer test drives and demonstrated standard and optional features.
Sales Consultant
National Debt Relief
New York, New York, NY
07.2016 - 03.2018
Reviewed credit reports to identify debt and determine best-fit strategies for consolidating or eliminating balances.
Provide complete analytical reviews of clients credit report and debt to credit ratio to help alleviate their debts
Manage high-volume workload within a deadline-driven environment
Calculated clients' available monthly income to meet debt obligations.
Responded to more than 75-100 telephone calls and emails each day, setting up appointments, answering questions and collecting information about specific concerns.
Customer Service Representative
Wollman Rink
New York, NY
10.2015 - 04.2016
Responsible for the handling of the cash register
Maintained and supervised the skating rink and customer safety
Assist with customer inquiries, emergencies or complaints
Responsible for the skate inventory and provided customers with skates.
Manager
Maximum Barbershop
Bronx, NY
10.2013 - 04.2015
Handled all transactions with the cash register, including end of day reports and barber salary
Greeted clients upon arrival
Scheduled client appointments and maintained appointment book.