Overview
Work History
Education
Skills
Timeline
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MOZART BEATO

Bronx,New York

Overview

10
10
years of professional experience

Work History

Claims Adjuster

Progressive Insurance Companies
Yonkers, NY
03.2023 - Current
  • Conducted witness interviews to assist claim information gathering process.
  • Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
  • Negotiated and settled claims according to information presented through reports, research and data verification.
  • Decreased loss ratios through fair and timely claim processing.
  • Carefully reviewed accident scenes, car damages and Vehicle Traffic Laws to determine fair and justifiable liability.

Car Sales Consultant

Bronx Honda
The Bronx, NY
03.2021 - 03.2023
  • Met incoming customers at door to guide through showroom and sales lot.
  • Oversaw customer test drives and demonstrated standard and optional features.
  • Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.

Car Sales Consultant

City World Motors LLC
Bronx, NY
08.2019 - 03.2021
  • Met incoming customers at door to guide through showroom and sales lot.
  • Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
  • Analyzed customer needs to make suitable product recommendations and demonstrations.
  • Oversaw customer test drives and demonstrated standard and optional features.

Sales Consultant

National Debt Relief
New York, New York, NY
07.2016 - 03.2018
  • Reviewed credit reports to identify debt and determine best-fit strategies for consolidating or eliminating balances.
  • Provide complete analytical reviews of clients credit report and debt to credit ratio to help alleviate their debts
  • Manage high-volume workload within a deadline-driven environment
  • Calculated clients' available monthly income to meet debt obligations.
  • Responded to more than 75-100 telephone calls and emails each day, setting up appointments, answering questions and collecting information about specific concerns.

Customer Service Representative

Wollman Rink
New York, NY
10.2015 - 04.2016
  • Responsible for the handling of the cash register
  • Maintained and supervised the skating rink and customer safety
  • Assist with customer inquiries, emergencies or complaints
  • Responsible for the skate inventory and provided customers with skates.

Manager

Maximum Barbershop
Bronx, NY
10.2013 - 04.2015
  • Handled all transactions with the cash register, including end of day reports and barber salary
  • Greeted clients upon arrival
  • Scheduled client appointments and maintained appointment book.

Education

Associates - Psychology

Bronx Community College
05.2016

Skills

  • Independent Claims Adjuster License (17-70)
  • Xactimate Specialist
  • Mitchell
  • Dedicated team player, professional and reliable
  • Excellent customer service qualities
  • Efficient negotiation and communication skills
  • Fluent in Spanish 15
  • Knowledge of Insurance Policies
  • Data Collection and Analysis Skills
  • Knowledge of Laws
  • Strong multi-tasking skills
  • Efficient in planning and organizing tasks

Timeline

Claims Adjuster

Progressive Insurance Companies
03.2023 - Current

Car Sales Consultant

Bronx Honda
03.2021 - 03.2023

Car Sales Consultant

City World Motors LLC
08.2019 - 03.2021

Sales Consultant

National Debt Relief
07.2016 - 03.2018

Customer Service Representative

Wollman Rink
10.2015 - 04.2016

Manager

Maximum Barbershop
10.2013 - 04.2015

Associates - Psychology

Bronx Community College
MOZART BEATO