Mphiwa Mhlanga
university place
Summary
Experienced in navigating city streets, providing excellent customer service, and working independently. Possess a reliable vehicle, a valid driver's license, and an excellent driving record. Strong multitasking, communication, and problem-solving skills complemented by a friendly and professional demeanor. Proven track record in the delivery industry with successful navigation of complex routes, accurate record-keeping, and timely package delivery. Hardworking professional with a willingness to learn and a goal to leverage skills for success in fitting the perfect role within your team.
Overview
2
2
years of professional experience
Work History
Delivery Driver
WORLDPAC
11.2024 - Current
- Executed route schedules effectively for package deliveries to various destinations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Drove through congested zones maintaining a clean driving record.
- Fostered a lively and positive atmosphere in a bustling customer-centric setting.
- Maintained flexibility to meet busy period demands.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Warehouse Worker
WORLDPAC
11.2024 - 11.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Restoration Tech
24 ResTech
04.2024 - 08.2024
- Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
- Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as Type and Type.
- Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
- Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
Delivery Driver
Dilligent Transports
10.2023 - 04.2024
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
- Checked delivery addresses and verified correct package delivery
- Handled numerous responsibilities at once, meeting delivery deadlines consistently.
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times
- Fostered strong bonds with customers via courteous interaction and prompt communication.
- Maintained set routes and schedules to meet customer expectations
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients
- Adhered to delivery schedules and deadlines
- Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for
- Obeyed traffic laws and followed established traffic and transportation procedures
- Maintained accurate records of deliveries and pickups, including customer signatures and itemized lists
- Operated delivery vehicle in accordance with local traffic laws, regulations, and safety standards
- Confirmed all packages were properly labeled
- Adhered to company policies regarding safety and security while on the road
- Worked closely with supervisors and other members of the team to ensure smooth workflow processes
Janitorial Lead
Court 17 UW
08.2023 - 11.2023
- Fostered an environment of respect, courtesy, and cooperation among employees
- Supervised the maintenance of floors, walls, carpets, furniture, fixtures
- Worked closely with upper management to ensure quality standards were met
Education
BBA - Business Administration
University of Botswana
02.2025
Skills
- Mileage Tracking
- Cargo Handling
- Product Promotion
- Dispatch Communication
- Load Balancing
- Order Verification
- Route Planning
- Time Management
- Attention to Detail
- Problem-Solving
- Positive Attitude
- Vehicle Cleaning and Maintenance
- Valid Driver's License
- Customer Service
- Warehouse Operations
- Time management
- Punctual and reliable
- Safe driving
- Clean driving record
References
+1 (206) 779-0316 - Steve Martenson-Manager at Dilligent transport
+1 (253) 228-3358- Zachary Martel- Manager at WorldPac
+1 (253) 231-2001 - David Bynum - contractor for Janitorial company
Timeline
Delivery Driver
WORLDPAC
11.2024 - Current
Warehouse Worker
WORLDPAC
11.2024 - 11.2024
Restoration Tech
24 ResTech
04.2024 - 08.2024
Delivery Driver
Dilligent Transports
10.2023 - 04.2024
Janitorial Lead
Court 17 UW
08.2023 - 11.2023
BBA - Business Administration
University of Botswana
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