ALISSA SUBRYAN
Hillsborough,NJ
Summary
Dedicated individual with experience in mental health services. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
4
4
years of professional experience
Work History
Mental Health Associate
Robert Wood Johnson University Hospital
01.2024 - Current
- Assessed patient needs upon admission, gathering data from various sources to inform appropriate intervention strategies.
- Educated patients and their families on mental health conditions, treatment options, and available resources to support ongoing recovery.
- Promoted client self-advocacy by teaching coping skills and empowering individuals in their recovery journey.
Mental Health Technician
Hackensack Meridian Carrier Clinic
06.2023 - 01.2024
- Provided compassionate patient care and support, managing treatment plans and collaborating with healthcare teams to optimize patient outcomes.
- Developed and implemented patient education programs, enhancing understanding of mental health conditions and treatment modalities.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Front Desk Medical Receptionist
Sportscare Physical Therapy
05.2023 - 08.2023
- Checked patient insurance, demographic, and health history to keep information current.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
Psychology Intern
Rutgers Psychology Child Development Center
01.2023 - 06.2023
- Conducted psychoeducational assessments to identify areas of strength and weakness in cognitive, academic, and social-emotional functioning.
- Managed classroom behavior effectively, ensuring a safe and supportive learning atmosphere for all students.
- Enriched curriculum content by integrating diverse perspectives from multiple cultural backgrounds.
Sales Representative / Pharmacy Tech
CVS
01.2021 - 06.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Strengthened pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Education
Bachelor of Arts in Psychology -
Rutgers University
New Brunswick, NJ01.2023
Skills
- Crisis Intervention
- Patient Education and Advocacy
- Medical Terminology
- HIPAA Compliance
- Relationship Building
- Psychosocial Assessments
Timeline
Mental Health Associate
Robert Wood Johnson University Hospital
01.2024 - Current
Mental Health Technician
Hackensack Meridian Carrier Clinic
06.2023 - 01.2024
Front Desk Medical Receptionist
Sportscare Physical Therapy
05.2023 - 08.2023
Psychology Intern
Rutgers Psychology Child Development Center
01.2023 - 06.2023
Sales Representative / Pharmacy Tech
CVS
01.2021 - 06.2021
Bachelor of Arts in Psychology -
Rutgers University