M. Raine Robb
Austin,TX
Summary
Detail-oriented professional seeking a challenging opportunity to leverage my skills and services in a learning team environment Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Client Success Specialist
Aggregage
05.2022 - 02.2024
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Created and maintained comprehensive customer success documentation for internal and external use.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Sr. Marketing Consultant
Multiview
08.2021 - 03.2022
- Expanded market share through competitive analysis and identification of new opportunities for growth.
- Presented recommendations backed by data-driven insights during executive-level meetings to influence decision-making processes.
- Implemented automated workflows using CRM software, improving lead nurturing efforts and increasing conversions.
Server
Texas Roadhouse
05.2019 - 05.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Seasonal Helper
UPS
12.2017 - 01.2019
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Provided reliable assistance to experienced professionals, enabling them to focus on more complex tasks or specialized areas of expertise.
Education
BSC Industrial Distribution, Business Minor -
Texas A&M University
College Station, TX05.2021
Skills
- Data Analysis
- Customer Service
- Project Management
- Self-Motivated
- Team Player
- Database Management
- Calm and Professional Under Pressure
- Report Generation
- Training programs
Timeline
Client Success Specialist
Aggregage
05.2022 - 02.2024
Sr. Marketing Consultant
Multiview
08.2021 - 03.2022
Server
Texas Roadhouse
05.2019 - 05.2021
Seasonal Helper
UPS
12.2017 - 01.2019
BSC Industrial Distribution, Business Minor -
Texas A&M University
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