Mridula Naik
Germantown,MD
Summary
Dedicated and knowledgeable Register Nurse offering over 30 years hands-on patient care experience, as well as solid record of accomplishment in management roles. Broad-based history includes medical surgical, PICU, ED, and mental health work. Focused on delivering high-quality services to support patients dealing with medical, surgical, emergency issues. Positive and upbeat with exceptional listening skills and compassionate nature. Skilled at building patient trust and managing crisis situation.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Clinical Nurse Manager
Shady Grove Medical Center
10.2012 - Current
- Manage over 50 nursing staff, 15 ED techs and 6 unit support coordinators caring for pediatric patients
- Provide strong leadership and guidance to nurses
- Purposeful leader rounding to improve patient experience and outcomes
- Establish maintains positive relationships with residents, physicians, hospital staff, and patients and their families
- Mentor and coach nursing staff; listening to concerns and provide counsel
- Maintain quality care systems, standards and HIPPA confidentiality
- Pursue opportunities and leverage expertise to optimize patient care, improve outcomes and optimize performance of nursing team members
- Supervise hiring, training and development of nursing and ED tech staff
- Handle probationary and annual performance evaluations for nursing staff
- Contribute to nursing assessments, ED tech training and orientation programs
- Attend facility education workshops and programs
- Delegate clinical and managerial responsibilities to staff
- Review charts for accuracy to reduce errors and verify completion of updates
- Evaluate nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care
- Interact effectively with department managers to promptly correct problems and improve services
Pediatric Specialty Coordinator
Shady Grove Medical Center
04.2009 - 10.2012
- Delegated duties to staff, set priorities and goals
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Recruited and trained new employees to meet job requirements
- Produced thorough, accurate and timely reports of project activities
- Interviewed prospective employees and provided hiring decision input to HR
- Held regular one-on-one performance reviews with employees, set priorities and provided feedback
- Evaluated individual and team business performance and identified opportunities for improvement
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness
- Collaborated with Adult ED manager to investigate all patient complaints, help resolve and follow "just culture" for accountability
Registered Nurse, Charge Nurse, Pediatric Unit
Northwick Park Hospital
09.1996 - 08.2000
- Advised, mentored and coached experienced and student nurses on medical issues, crisis management, and appropriate nursing intervention
- Coordinated and led in-services to facilitate nursing leadership development and career growth
- Partnered with organizational and unit leaders to devise QA/QI initiatives, continually improving delivery of care, patient outcomes, and overall services
- Monitored thorough, accurate and confidential documentation in electronic medical records
- Recorded patient condition, vital signs, recovery progress, and medication side effects
- Monitored and managed various treatment and care interventions
Education
Master of Science - Nursing Education
University of Phoenix
Tempe, AZ09.2020
Bachelor of Science - Nursing
University of Phoenix
Tempe, AZ05.2011
Skills
- Strong Employee Engagement Scores
- High Patient Satisfaction Scores
- Attention to Detail
- Creative Problem Solving
- Critical Thinking
- Care Coordination
- Compassionate and Caring
- Recruiting and Training
- Clinical Issues Understanding
- Language skills include:
- Nursing Performance Assessment
- Delegation and Motivation
Certification
CNML
BLS
ACLS
PALS
Languages
English
Full Professional
Gujarati
Professional Working
Hindi
Limited Working
Swahili
Limited Working
Timeline
Clinical Nurse Manager
Shady Grove Medical Center
10.2012 - Current
Pediatric Specialty Coordinator
Shady Grove Medical Center
04.2009 - 10.2012
Registered Nurse, Charge Nurse, Pediatric Unit
Northwick Park Hospital
09.1996 - 08.2000
Master of Science - Nursing Education
University of Phoenix
Bachelor of Science - Nursing
University of Phoenix
Similar Profiles
ARRIANE DE VERA VALEÑA, RN, BSNARRIANE DE VERA VALEÑA, RN, BSN
RN III - Preceptor, Emergency Department at Adventist HealthCare Shady Grove Medical CenterRN III - Preceptor, Emergency Department at Adventist HealthCare Shady Grove Medical Center
Mark HintonMark Hinton
Patient Access Registrar at Shady Grove Medical CenterPatient Access Registrar at Shady Grove Medical Center
Joseph MartinJoseph Martin
Traveling Emergency Room Registered Nurse at Adventist HealthCare Shady Grove Medical CenterTraveling Emergency Room Registered Nurse at Adventist HealthCare Shady Grove Medical Center
HEATHER BURTONHEATHER BURTON
Director of Surgical Services at Shady Grove Medical CenterDirector of Surgical Services at Shady Grove Medical Center
Josee BellJosee Bell
Scrum Master at Community Service for Autistic Adults and ChildrenScrum Master at Community Service for Autistic Adults and Children