M. Riley Green
Saint Augustine,FL
Summary
Experienced Business Administration graduate with expertise in business operations, procedures, technologies, and trends. Strong critical thinking and communication skills facilitate effective team leadership and seamless collaboration. Recognized for decisiveness and a results-oriented approach. Technically proficient in various systems and Microsoft Office applications, adept at handling complex tasks effortlessly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Social Media Coordinator
The Scarlett House & Bourbon Street Bar
08.2024 - Current
- Developed engaging content for social media platforms to drive brand awareness and grow our customer base
- Promoted restaurant events across social media platforms, while tracking the engagement on each post to optimize future marketing efforts
- Provided excellent customer service by greeting guests, promptly taking orders, and providing recommendations on the menu
- Accurately took and coordinated food and drink orders to kitchen and bar staff, ensuring efficiency throughout the entire service
- Assisted in training new staff, ensuring they understood the restaurant’s standards and systems
- Processed guest payments using a point-of-sale system and handling cash
- Maintained a clean and organized dining area and server station
Substitute Teacher
St. Johns County School District
08.2024 - Current
- Maintained a positive and productive learning environment by enforcing the school’s rules and managing student behavior
- Followed lesson plans provided by the normal teacher, ensuring students are assisted as needed and stay on task
- Recorded attendance, academic performance, and behavior of all students to the school’s front office and the class’s normal teacher
- Fostered a supportive and safe atmosphere, by encouraging participation and ensuring the well-being of all students
Assistant Manager
Peace Pie
12.2021 - 08.2023
- Oversaw business procedures and operations including sales, facilities management, accounting, and customer relations
- Oversaw and managed inventory for all supplies; persistent effort included accounting for and coordinating with vendors to order supplies
- Led and executed training for all new hires
- Implemented Standard Operating Procedures for employees to apply in daily operations
- Provided utmost professional service to customers ensuring satisfaction with both product and store experience
- Created and implemented marketing via technical platforms
Education
Bachelor of Science - Business Administration, Management
Western Governors University
09-2024
Skills
- Operations Management
- Team Management
- Problem Solving
- Detail Oriented
- Written Communication
- Customer Service
- Time Management
- Data Entry
Certification
Business Leadership
Management
Critical Thinking and Innovation
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Timeline
Server/Social Media Coordinator
The Scarlett House & Bourbon Street Bar
08.2024 - Current
Substitute Teacher
St. Johns County School District
08.2024 - Current
Assistant Manager
Peace Pie
12.2021 - 08.2023
Business Leadership
Management
Critical Thinking and Innovation
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Bachelor of Science - Business Administration, Management
Western Governors University
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