Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jo An Jackson

Pflugerville

Summary

Dynamic retail leader with over 16 years at Walmart, excelling in operations management and talent acquisition. Proven track record in driving sales and enhancing customer service, while implementing effective policies and workforce scheduling. Recognized for reducing shrink and fostering team engagement, ready to elevate store performance as a Store Manager.

Overview

17
17
years of professional experience

Work History

Store Lead Manager

Walmart
02.2009 - Current

Experienced retail leader with over 16 years at Walmart, currently serving as Store Lead. Proven expertise in store operations, team leadership, loss prevention, inventory management, and process improvement. Recognized for driving sales, improving customer service, and delivering operational excellence. Ready to leverage skills and experience to excel as a Store Manager.


Walmart, Inc.

Store Lead

Austin, TX | 02/2009 - Present

  • Oversee day-to-day operations for a high-volume Walmart location, ensuring compliance with company policies and regulatory standards.
  • Lead, coach, and develop teams across multiple departments, fostering a positive work environment and high associate engagement.
  • Manage inventory, merchandising, and sales strategies to achieve store performance goals and maximize profitability.
  • Implement and monitor loss prevention protocols, reducing shrink and improving asset protection.
  • Analyze store data to identify opportunities for operational improvements and cost savings.
  • Serve as acting manager as needed, making key decisions in absence of Store Manager.

Previous Roles at Walmart, Inc.:

AP Manager - Metro, Houston, TX & La Porte, TX AP Mgr-WM, Missouri City, TX

Metro Assistant Manager - WM, Houston, TX

Trainee Hourly, Richmond, TX

Education

Business Management

Pikes Peak Community College
Colorado Springs, CO

High School Diploma -

Sierra High School
Colorado Springs, CO
05-2000

Skills

  • Retail operations management
  • Talent acquisition
  • Policy implementation
  • Workforce scheduling

Timeline

Store Lead Manager

Walmart
02.2009 - Current

Business Management

Pikes Peak Community College

High School Diploma -

Sierra High School