M. Scott Beach
Spokane,WA
Summary
Results-oriented sales leader with over 10 years of experience in automotive retail and finance-driven sales environments. Energetic and personable, well-equipped for roles that require engaging with clients and cultivating lasting relationships. Possesses solid knowledge of sales strategies and customer service best practices, complemented by strong communication and organizational skills. Committed to delivering exceptional customer experiences while consistently meeting or exceeding sales objectives.
Overview
13
13
years of professional experience
Work History
Sales Associate
Cellular Plus
Spokane, WA
06.2025 - 12.2025
- Assisted customers in selecting products to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Supported team efforts to achieve daily sales targets through collaboration.
- Professionally managed issues in busy, high-stress situations.
Sales Representative
Cal Cars
Airway Heights, WA
08.2024 - 02.2025
- Conducted vehicle demonstrations, highlighting features and benefits to buyers.
- Contributed to team sales goals through effective communication and relationship-building techniques.
- Demonstrated exceptional product knowledge, enabling tailored recommendations based on customer needs.
Finance and Sales Manager
Trailer Boss
Spokane Valley, WA
03.2024 - 07.2024
- Established key performance indicators to track sales success and drive continuous improvement initiatives.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Developed strong relationships with key clients, fostering long-term partnerships and increasing customer retention rates.
Sales Floor Manager
ClickIt Auto and RV
Spokane, WA
03.2022 - 02.2024
- Providing practical coaching and training for new team members.
- Collaborated with finance team to facilitate loan approvals and payment options for customers.
Finance Manager
Alliance Auto Sales
Spokane, WA
11.2021 - 03.2022
- Established and maintained professional relationships with both lenders and vendors
- Raised PVR from $0 to over $2000 the first month
- Conducted hiring and training of the sales team in the sales process and exceptional customer service.
- Managed inventory and pricing
- Collaborated cross-departmentally to align financial plans with business objectives.
- Established relationships with banking partners to secure favorable terms on financing arrangements.
Sales Representative
Alpine Motors GMC Dealer
Spokane, WA
09.2016 - 07.2021
- Developed product knowledge to effectively address customer inquiries and provide tailored solutions.
- Utilized CRM software to track leads, manage customer relationships, and follow up on inquiries.
- Facilitated smooth transactions by guiding customers through required paperwork and payment processes accurately.
Education
Associate of Applied Science -
Charter College
Anchorage, AKSkills
- Employee performance reviews
- Listening skills
- Teamwork and collaboration
- Customer service
- Problem-solving skills
- Excellent people skills
- Relationship building
- Outgoing personality
- Store opening and closing
- Sales strategies
- Sales training
- Merchandise display
- Regulatory compliance
- Strong negotiation skills
- Contract preparation
- Continuous improvement focus
- Decision making aptitude
- Financial product sales
- Credit assessment
- Risk management strategies
- Analytical and critical thinking
- Microsoft office
- Market analysis
Timeline
Sales Associate
Cellular Plus
06.2025 - 12.2025
Sales Representative
Cal Cars
08.2024 - 02.2025
Finance and Sales Manager
Trailer Boss
03.2024 - 07.2024
Sales Floor Manager
ClickIt Auto and RV
03.2022 - 02.2024
Finance Manager
Alliance Auto Sales
11.2021 - 03.2022
Sales Representative
Alpine Motors GMC Dealer
09.2016 - 07.2021
Associate of Applied Science -
Charter College