M. Seth Kline

• Provide instructional support and process, certificate distribution.
• Format and update descriptive materials relating to course offerings
• Supervise and evaluate support staff.
• Increased efficiency by streamlining coordination processes and implementing new organizational systems.
• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.

• Responsible for detailed timekeeping for staff payment
• Settling both independent student and corporate accounts
• Ensuring the timely payment of all bills and fees accrued by the office's functions.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

• Manage office space for effective work flow
• provide high quality customer service when interacting with students
• Manage databases for class records, payments, grades, et cetera.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.

• Organize and conduct employment events and informational seminars
• Network with local employers for post-grad employment opportunities
• Manage employment database accounts in conjunction with students and staff.
• Improved client satisfaction by providing tailored employment services and support.
• Streamlined the job application process for clients, resulting in faster turnaround times and higher success rates.

• Use customer service skills while interacting with customers
• Following CDC guidelines when handling deliveries and interacting with customers.

• Coordinate lesson plans
• Provide daily care for elementary aged children
• Facilitating healthy lifestyle choices such as balanced lunches, outdoor exercise, educational outings.
• Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
• Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.

• Manage weekly game nights and events held at store
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Stock products within the store and completed inventory
• Manage store's Facebook page with updates about store products and events.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

• Creating and organizing spreadsheets for events held by Washington College
• Manage check ins and check outs for customers in the buildings at Washington college
• Provide customer service on a 24-hour phone line.

* Provide reference services to students, staff, and community members

• Cataloging system management
• Enhanced campus services by efficiently organizing and distributing resources to various departments.
• Streamlined office processes for improved efficiency by managing paperwork, filing systems, and maintaining databases.

• Responsible for 25 students at a time ages 18-22 years old
• Lead group events with residences once a month
• Provide conflict resolution when working with residents
• Provide Mental Health First Aid when needed.
• Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
• Improved facility cleanliness by organizing and supervising regular maintenance tasks.

• Provide a warm and friendly atmosphere to customers using customer service skills
• Provide reference services to students, staff, and community members
• Cataloging system management.