Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Work Preference
Interests
Languages
Software
Timeline
84
Mary Leone

Mary Leone

San Dimas,CA

Summary

Results-driven High-Ticket Sales Consultant with extensive experience in the kitchen and bathroom remodeling industry. Proven track record of delivering personalized client experiences, upselling premium remodeling services, and closing high-value deals. Skilled in identifying client needs through consultative selling, presenting tailored solutions, and building lasting relationships. Strong expertise in CRM software for tracking leads, managing follow-ups, and forecasting sales. Adept at negotiating contracts, educating clients, and driving customer loyalty. Consistently exceeded sales targets by implementing strategic upselling and cross-selling techniques. Ready to leverage this expertise in high-ticket sales environments.

Overview

4
4
years of professional experience

Work History

Fitness Coach

Fitness 19
07.2023 - Current
  • Advised clients on appropriate program selection based on their fitness goal, ensuring optimal satisfaction levels upon completion of program.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Delivered personalized fitness sessions tailored to clients' goals, ensuring optimal progress and retention.
  • Upsold training packages and wellness services, consistently exceeding monthly revenue targets.
  • Educated clients on exercise techniques, nutrition, and recovery strategies to enhance performance and prevent injuries.

Sales Consultant

California Carpets and Kitchens
12.2020 - 08.2023
  • Conducted in-depth consultations with clients to understand their specific remodeling goals and provided tailored solutions, resulting in higher close rates.
  • Managed and updated client information in CRM software, ensuring accurate tracking of leads, follow-ups, and project details throughout the sales cycle.
  • Maintained regular communication with potential and existing clients through personalized follow-ups, fostering long-term relationships and securing repeat business.
  • Collaborated with the design and project management teams to ensure smooth transitions from sales to project execution, enhancing client satisfaction and reducing lead time.
  • Utilized a consultative sales approach, asking insightful questions to uncover underlying needs and presenting appropriate solutions, increasing customer trust and overall sales volume.

Education

Associates in Social And Behavioral Science - Developmental Psychology

Mt. San Antonio College
Walnut, CA
08-2024

Skills

  • High Ticket/Consultative Selling
  • Handling Objections and Problem-Solving
  • CRM proficiency
  • Product and service knowledge

Certification

  • CPT - Certified Personal Trainer
  • Certified in Nutrition

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

Exceeded Sales Targets: Consistently surpassed monthly & quarterly sales goals by 20%, generating high revenue through personalized solutions and upselling premium services.

CRM Utilization: Streamlined sales processes by utilizing CRM tools effectively to track leads, follow-ups, and customer interactions, improving overall sales efficiency.

Work Preference

Work Type

Part Time

Work Location

Remote

Important To Me

Career advancementFlexible work hoursCompany Culture

Interests

Opportunity to Grow

Languages

English

Software

Hubspot

Timeline

Fitness Coach

Fitness 19
07.2023 - Current

Sales Consultant

California Carpets and Kitchens
12.2020 - 08.2023

Associates in Social And Behavioral Science - Developmental Psychology

Mt. San Antonio College
Mary Leone