Ms. Terry Lewis
Lorain,OH
Summary
Dynamic leader with a proven track record at Bendix Commercial Vehicle Systems, excelling in strategic planning and operational excellence. Skilled in fostering team collaboration and enhancing employee relations, I drive results through innovative solutions and integrity. Successfully reduced delinquency rates while optimizing processes, ensuring sustainable growth and organizational success.
Overview
47
47
years of professional experience
Work History
President and Owner
The Sophisticated Lady Jewelry Collections
08.2010 - Current
- Led strategic planning initiatives to align organizational objectives with market trends.
- Fostered a culture of innovation, encouraging teams to develop and implement new ideas.
- Drove operational efficiencies through process optimization and resource allocation strategies.
- Established key performance indicators to measure organizational success and guide decision-making.
- Oversaw financial planning processes, ensuring alignment with long-term business strategy and sustainability.
Supervisor
Kmart, Sears Holding
05.2007 - 10.2013
- Supervised daily operations, ensuring adherence to company policies and safety standards.
- Led team training initiatives, enhancing employee performance and knowledge retention.
- Streamlined workflow processes, resulting in increased productivity across departments.
- Monitored inventory levels, coordinating with suppliers to maintain optimal stock availability.
- Resolved operational issues promptly, minimizing downtime and disruptions in service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Senior Credit and Collection Analyst
Bendix Commercial Vehicle Systems
05.1978 - 01.2007
- Analyzed credit applications to assess risk and determine approval status.
- Assisted in managing account receivables to ensure timely collection of outstanding invoices.
- Supported collections process by contacting clients regarding overdue payments.
- Maintained accurate records of customer interactions and payment histories.
- Collaborated with cross-functional teams to resolve billing discrepancies efficiently.
- Researched and verified credit information from various sources for accuracy.
- Adapted quickly to new software tools for tracking collections and reporting data.
- Reduced delinquency rates with proactive monitoring of customer accounts and timely followups.
Education
No Degree -
Lorain County Community College
Elyria, OH04-1980
High School Diploma -
Admiral King High School
Lorain, OH06-1971
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Integrity and ethics
- Employee relations
- Staff training
Timeline
President and Owner
The Sophisticated Lady Jewelry Collections
08.2010 - Current
Supervisor
Kmart, Sears Holding
05.2007 - 10.2013
Senior Credit and Collection Analyst
Bendix Commercial Vehicle Systems
05.1978 - 01.2007
No Degree -
Lorain County Community College
High School Diploma -
Admiral King High School