Mu Jo
Beaver Falls,PA
Summary
Proven track record of Leading and Inspiring leaders to drive productivity, deliver top line results while creating a high-quality work environment. Ability to prioritize and handle multiple tasks and situations that require urgent attention while working in a fast paced, rapidly changing environment either independently or as a part of a team.
Overview
18
18
years of professional experience
Work History
District Field Operations Manager
Tailored Brands Inc.
Cranberry Twp, United States
06.2004 - 02.2022
- Directly supported a market responsible for $50 million + in annual sales through multiple business avenues- Retail, Rental, Custom, Tailoring and OMNI.
- Hands on approach for managing up to 22 locations and the oversee of 300+ team mates.
- Delivering on top line initiatives while managing bottom line targets
- Assisted with entire lifecycle of talent. Recruiting, interviewing, onboarding, training, performance evaluations, succession planning as well as termination.
- Organize, create and facilitate in market training including store huddles, jam sessions and larger training courses.
- Responsible for Market outreach to generate future business growth by leading bridal shows, fostering high school/college relationships and Dress for Success.
- Brand ambassador while creating and maintaining a High quality work environment from front to back of house.
- Motivate, Lead and Engage team focus operationally and balancing customer service expectations while leaning on key corporate initiatives and KPI's.
- Develop consistent communication avenues of reporting to connect the dots and managing response to data.
Education
Biology
Youngstown State University
Youngstown, OHSkills
- Talent Acquisition and Retention
- Training Sales and Operations
- Diversity and Inclusion
- Inventory Control
- Change Management
- Employee, Customer and Vendor Relations
- Business Growth Initiatives through Outreach
- Cross functional partnerships
- Managing in person and remote environments
Accomplishments
- Tailored for Leadership Award- TOP Field Operations Manager 2019
- Aloha Award- TOP Store Manager in Region
- Aloha Award- TOP Store Team in Region
Timeline
District Field Operations Manager
Tailored Brands Inc.
06.2004 - 02.2022
Biology
Youngstown State University