Muadh Isa
Arlington,TX
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
CSA
John Starr
1880 NE Green Oaks Blvd, Arlington, TX 76006
12.2022 - 08.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School -
Mansfield Timberview High School
Arlington, TX07.2024
Skills
- Customer Service and Assistance
- Customer Service
- Retail Marketing
- Verbal Communication
- Refunds and Exchanges
- Product Knowledge
- Closing Sales
- Selling Skills
- Guest Satisfaction
- Membership Inquiries and Renewals
- Billing Adjustments and Refunds
Languages
English
Full Professional
Arabic
Limited Working
Timeline
CSA
John Starr
12.2022 - 08.2023
High School -
Mansfield Timberview High School