Muaz Choudhry

• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Developed and maintained professional relations between customer, store personnel, and company.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

• Completed rush deliveries on tight timetables to satisfy customer needs.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.

• Hired and trained new employees, demonstrating best methods for serving clients and guests.
• Greeted and assisted guests by gathering information pertaining to reservations or requests.
• Supervised team of [Number] front desk agents and helped to resolve issues arising during shifts.
• Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
• Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
• Prepared monthly resort audits for review.
• Analyzed and evaluated business data to identify opportunities for improvement.
• Monitored and evaluated performance of personnel to confirm compliance with standards.
• Offered appropriate reservation options based on expected attendees when coordinating events.
• Provided services efficiently and with high level of accuracy.
• Increased customer service ratings through personable service.
• Developed and implemented strategies to optimize operational efficiency and maximize profits.
• Developed and implemented marketing strategies to promote hotel services.
• Coordinated with waitstaff to regularly clean buffet areas and refill hot and cold items quickly.
• Provided exceptional service and assistance to guests upon check-in.
• Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.

• Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
• Referred to and consulted with physicians and other healthcare providers on patient care.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Liaised with patients and addressed inquiries, appointment requests and billing questions.
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Packaged Food for drive thru.

• Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
• Stepped into additional roles during busy times to boost coverage of important stations.
• Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
• Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.