Mubeen Ashfaq
Marketing and sales
West Haven,CT
Summary
Accomplished Business Owner and Store Manager at 7-eleven, adept in customer relations and multitasking, successfully boosted revenue through strategic marketing and exceptional service. Demonstrated expertise in team leadership, fostering a culture of problem-solving and efficiency. Achieved sustainable business growth with a focus on financial management and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Store Manager
7-eleven
04.2022 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Business Owner
Veterinary Pharmacy (wholesale)
09.2017 - 12.2021
- Established strong customer relationships through excellent communication and attentive service.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Master of Science - Human Resources Management
University of New Haven
West Haven, CT12.2023
BBA - Business Administration And Management
University of Lahore
Punjab, Pakistan 07.2020
Skills
- Multitasking and Organization
- Customer Relations
- Problem-Solving
- Customer Service
- Team leadership and coaching
- Advertising and marketing
Timeline
Store Manager
7-eleven
04.2022 - Current
Business Owner
Veterinary Pharmacy (wholesale)
09.2017 - 12.2021
Master of Science - Human Resources Management
University of New Haven
BBA - Business Administration And Management
University of Lahore