MUHAMMAD FAIQ
Kasur
Summary
I am a Traffic Assistant Representative is a professional who initializes and manages relationships with customers. They serve as their point of contact and lead from initial outreach through the management of the final dispatched baggage's them or someone in their at airport.
Overview
4
4
years of professional experience
Work History
Ticketing Agent
The Seven Star international travel and tour
Kasur, Pakistan
01.2023 - 09.2024
- Issuing tickets and confirmation reservations for domestic and international travel.
- Handling inquiries and providing assistance to customer regarding their travel plans.
- Coordinating with airlines hotels and other travel partners to ensure smooth travel for clients.
- Maintaining Accurate records of bookings and transactions.
Intern
World call telecom Pvt
Lahore, Pakistan
10.2024 - 11.2024
- Keep update record in HRIS Software.
- Maintenance the Attendances Record.
- Making employment contract letters, resignation acceptance letters and experience letter etc.
- Collect And Analyze Hr Data turnover rates recruitment.
- Prepare report and presentation for hr management.
Assistant Accountant
SUCCOUR ACCOUNTANT
Lahore, Pakistan
12.2024 - 01.2026
- Assist in preparing financial statements, such as profit and loss statements, balance sheets, and cash flow statements.
- Assist in maintaining accurate financial records, including ledgers, invoices, and receipts.
- Record day-to-day financial transactions and ensure they are properly categorized.
- Reconcile bank statements with the company's financial records to ensure accuracy.
- Use accounting software (e.g., Sage 50) to manage financial data.
- Inputting financial data into accounting software and maintaining organized records.
Traffic Assistant
Menzies RAS
Lahore, Pakistan
01.2025 - 12.2025
- Assist passengers with lost/delayed baggage inquiries and claims.
- Guide passengers through baggage tracing systems (e.g., WorldTracer).
- Provide updates on baggage recovery and delivery processes.
- Maintain accurate records of baggage movements and irregularities.
- Ensure compliance with airline policies.
- Assist in generating mishandled baggage reports (AHL, OHD, DPR etc.) for airline reconciliation.
- Operate and monitor Baggage Handling Systems (BHS) to ensure proper routing of luggage.
- Sort and scan baggage according to flight destinations and transfer requirements.
- Verify baggage tags and ensure correct loading onto designated flights.
- Meet Arrivals.
- Baggage breakdown at arrival belt.
- Tag collection baggage delivery on arrival.
- MUB AHL OHD DPR Reports.
- Rush bag moving to baggage grill.
- Rush bag forward and deliver to passenger.
- Transfer of entry refusal passenger baggage.
- Tracing MHB through Haqiba, Wtr, Wtw, Sita desktop.
- Unclaimed baggage forward to airline hub for safe keeping.
- Tag less bag located from local authorities.
Intern
Flood forecasting division
Lahore, Pakistan
10.2021 - 11.2021
- Flood Forecast
- Fews
- Radar
- Radio Sounding
- Automated Weather Station
- Seismic Monitoring Networking of PMD
- Pilot Balloon Observatory and Chart Analysis.
Intern
Pakistan Civil Aviation Authority
10.2021 - 11.2021
- In my internship tenure, I work in the Different Department of Civil Aviation Authority.
- Human Resource and Medical
- Air Traffic control
- Cargo
- Commercial.
Education
BS - AVIATION MANAGMENT SCIENCE
SUPERIOR UNIVERSITY
Lahore, Punjab, Pakistan01-2022
I.COM - Commerce
GOVT, COMMERCE COLLEGE
Kasur, Punjab, Pakistan01-2018
Skills
- Passenger & Baggage
- Travel Documents Assessment
- Check-in
- Assessment
- Dangerous Goods Handling
- Baggage Facilities
- World Tracer
- Pandemic Planning
- Aviation Security
- Interpersonal Skills
Languages
English
URDU
Timeline
Traffic Assistant
Menzies RAS
01.2025 - 12.2025
Assistant Accountant
SUCCOUR ACCOUNTANT
12.2024 - 01.2026
Intern
World call telecom Pvt
10.2024 - 11.2024
Ticketing Agent
The Seven Star international travel and tour
01.2023 - 09.2024
Intern
Flood forecasting division
10.2021 - 11.2021
Intern
Pakistan Civil Aviation Authority
10.2021 - 11.2021
BS - AVIATION MANAGMENT SCIENCE
SUPERIOR UNIVERSITY
I.COM - Commerce
GOVT, COMMERCE COLLEGE