Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Muhammad Kamel

Orland Park,IL

Summary

Results driven customer service and finance professional with over four years of experience supporting fast‑paced retail and banking environments. Proven track record of maintaining meticulous account records, resolving discrepancies, and delivering exceptional service to diverse client bases. Adept at building rapport, managing multiple priorities, and communicating clearly, whether coordinating complex schedules or guiding customers through transactions. Committed to leveraging strong organizational skills, financial accuracy, and problem‑solving expertise to contribute to team success and drive outstanding results.

Overview

5
5
years of professional experience

Work History

Manager's Assistant

K&M Quick Mart
01.2020 - Current
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Bank Teller

MIDLAND FEDERAL SAVINGS AND LOAN ASSOCIATION
09.2021 - 12.2022
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Provided customer records, account statements and copies of checks.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Processed customer transactions promptly, minimizing wait times.
  • The Branch I worked at passed every audit from the IRS while I worked there.

Education

Bachelor of Science - Pre-Medicine/Pre-Medical Studies

Saint Xavier University
Chicago, IL
05-2025

Skills

  • Social and Respectful
  • Readiness
  • Organization Skills
  • Receptionist Duties
  • Appointment Scheduling
  • Team Work
  • Punctual
  • Problem Solving
  • Multitasking
  • Phone Etiquette

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Bank Teller

MIDLAND FEDERAL SAVINGS AND LOAN ASSOCIATION
09.2021 - 12.2022

Manager's Assistant

K&M Quick Mart
01.2020 - Current

Bachelor of Science - Pre-Medicine/Pre-Medical Studies

Saint Xavier University
Muhammad Kamel