Nancy C Esparza Gonzalez
SAHM
Houston,TX
7
years of professional experience
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Work History
Manager's Assistant
2 Years 3 Months- Maintained records through timely updates to employees and other files.
- Supported inventory management by tracking supplies and placing orders as needed.
- Developed training materials for new employees to ensure consistent onboarding.
- Assisted manager in daily operations, ensuring smooth workflow and effective communication among staff.
- Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
- Maintained accurate cash drawer during shifts, ensuring financial integrity.
- Handled returns and exchanges while adhering to company policies.
- Greeted customers entering store and responded promptly to customer needs.
Cashier/Manager's Assistant
7 Months- Collaborated with the store manager to develop strategies for achieving sales and profit goals.
- Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
- Operated the cash register, collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Verified customer age requirement for alcohol
- Processed refunds for worn, damaged and broken merchandise.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep the store operational.
Cashier
1 Year 7 Months- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Performed cash, card and check transactions to complete customer purchases
- Resolved customer issues and answered questions
- Processed return transactions
- Provided excellent customer service and knowledge about the products and services offered by the store
- Assisted in training new cashiers on operational procedures and best practices.
Stay at Home Parent
2 Years 4 Months- Managed daily schedules and routines, ensuring structured environments for children.
- Developed educational activities to enhance cognitive and social skills in early childhood.
- Coordinated playdates and community events to foster social interaction among peers.
- Implemented effective communication strategies with educators regarding children's progress and needs.
- Monitored health and wellness, addressing dietary needs and promoting healthy habits.
- Led household management tasks, optimizing budgeting, meal planning, and resource allocation.
Education
High School Diploma
Skills
Sales Monitoring
Product and Service Knowledge
Verbal and Written Communication
Multitasking and Time Management
Fast Learner
Cash Drawer Management
Customer Service
Problem-solving
Friendly and respectful
Organizational skills
Languages
Spanish: Native/ Bilingual
English: Full Professional
Timeline
Stay at Home Parent
SAHM
02.2024 - CurrentRead More
Cashier
The Home Depot
07.2022 - 02.2024Read More
Cashier/Manager's Assistant
Taquerias Arandas
11.2021 - 06.2022Read More
Manager's Assistant
Tostada Regia
08.2019 - 11.2021Read More
Sam Houston MSTC
High School Diploma
Read More